There are newer employer reviews for SYKES

 

Nothing Great..but nothing terrible

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

I have been working at SYKES full-time (more than 8 years)

Pros

Work from home opportunity that allows some flexibility. Bonus structure does allow for some advancement. Good stable environment for a call center professional to grow and develop

Cons

Travel take too much time away from the family with little drive towards actual results, compensation is way behind the marketplace, direct manager is a difficult person to work with all of the time.

Doesn't Recommend
Negative Outlook
Approves of CEO

357 Other Employee Reviews for SYKES (View Most Recent)

Sort: Rating Date
  1.  

    Underpaid, and jobs keep going overseas

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Bloomsburg, PA
    Current Employee - Customer Service Representative in Bloomsburg, PA

    I have been working at SYKES part-time (more than 3 years)

    Pros

    Good work environment and local center management. Learn about different industries depending on the client. Answer phone calls and help people in the comfort of an office instead of somewhere doing hard labor.

    Cons

    Basis for evaluation regarding raises is antiquated. Not many opportunities to move up. Most centers are in rural areas so no option to live in a fun, urban environment. Create positions and train people only to give those jobs to people overseas. Higher management focuses on profit, not people.

    Advice to ManagementAdvice

    Keep jobs in America.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Working at Sykes

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - OMD Analyst in Lakeland, FL
    Current Employee - OMD Analyst in Lakeland, FL

    I have been working at SYKES full-time (more than 10 years)

    Pros

    I can honestly say that I have enjoyed the years I've spent working here. The people are great.

    Cons

    My job is being sent offshore.

    Advice to ManagementAdvice

    You need a local connection for OMD to be most efficient.

    Recommends
    Neutral Outlook
    Approves of CEO
There are newer employer reviews for SYKES

Work at SYKES? Share Your Experiences

SYKES

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.