There are newer employer reviews for SYKES
There are newer employer reviews for SYKES

See Most Recent

Helpful (1)

Very average and perhaps even sub-par.

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Customer Service Agent in Fayetteville, NC
Current Employee - Customer Service Agent in Fayetteville, NC
Doesn't Recommend
Neutral Outlook
Disapproves of CEO

I have been working at SYKES full-time (Less than a year)

Pros

A paycheck and nothing more.

Cons

Badging in and out, meeting time multiple time restraints, and minimum accuracy gaps.

Advice to Management

Offer more pay, at least what the average call center is in surrounding areas.

Other Employee Reviews for SYKES

  1. Helpful (1)

    SYKES’ greatest asset is our people

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Milton-Freewater, OR
    Former Employee - Anonymous Employee in Milton-Freewater, OR
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at SYKES full-time (More than 10 years)

    Pros

    Meet people, face challenges, advancement.

    Cons

    Management falsifying documents to protect themselves. We are dedicated to finding talented people across the world who are dedicated to our philosophy of always reaching higher. (NOT!)

    Advice to Management

    Be more aware of what is happening in local centers before making snap decisions. Should not terminate tenure dedicated employees.


  2. hmm

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Concierge in Fort Smith, AR
    Former Employee - Concierge in Fort Smith, AR
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at SYKES full-time (More than a year)

    Pros

    good pay, decet managers , they harldy ever drug test which is nice

    Cons

    vacation/ paid time off sucks you only get 40 hours every 6 months and its a max of 60 hours per 6 montths so there is no 2 week vacations unless your upper management must be nice. very much a favorites get the position kind of job

    Advice to Management

    stop playing favorites and defend your employees more


There are newer employer reviews for SYKES
There are newer employer reviews for SYKES

See Most Recent

Work at SYKES? Share Your Experiences

SYKES

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.