There are newer employer reviews for SYKES
There are newer employer reviews for SYKES

See Most Recent

Helpful (1)

Ok, evaluation based on criteria not completely within your control

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Customer Service Representative in Ponca City, OK
Former Employee - Customer Service Representative in Ponca City, OK

I worked at SYKES full-time (More than a year)

Recommends
Neutral Outlook
Approves of CEO
Recommends
Neutral Outlook
Approves of CEO

Pros

This was a work from home position, which I enjoyed,

Cons

Your evaluated mostly on your ability to mostly turnaround Customers that were already dis-satisfied with the company and leave them with feeling completely satisfied or your performance was scored as less than satisfactory. Only 9-10 on surveys were satisfactory. This is not easy when customers are being incorrectly billed and receiving poor service

reviews filtered by
  • Any Location
  • Any Job Title
  1. Overall a pleasant work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Collections in Allentown, PA
    Former Employee - Collections in Allentown, PA

    I worked at SYKES part-time (Less than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Good part time opportunity, possible to grow into full time

    Cons

    At the time, I was there, software was an issue, but not a major problem

    Advice to Management

    More flexibility in regards to work schedules,

  2. Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at SYKES full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Worked for 4+ years. Great growth from within

    Cons

    None to mention. Worked there many years ago

There are newer employer reviews for SYKES
There are newer employer reviews for SYKES

See Most Recent

Work at SYKES? Share Your Experiences

SYKES

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.