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5 people found this helpful  

This place is a scam!

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee  in  College Station, TX
Current Employee - Anonymous Employee in College Station, TX

I have been working at SYKES as a contractor for less than a year

Pros

None at all. They are a scam

Cons

Let me begin about actually being accepted. This is after you provide so much information. Phone interview, recording a pretend call. Then testing. Over 3 hours and it is difficult. Puzzles, math, psychological, honesty questions. It was as if you were taking an IQ test. Stressful.

Then you are placed into the system where you can look for potential positions. They do not tell you in the beginning that you must have perfect credit. Nor do they tell you that you cannot use a Mac. My computer is new and cost $3000 and I can't use it?? And you must have a landline (which I can understand).

Next you must have 2 headsets that you purchase ($30 each). Here is the kicker: for EVERY position you want to apply for you must pay for your own background check. $45 EACH time you apply!! Of course this is after another 1 hour worth of "surveys" with each position.

With all of the time wasted, and assuming you want to pay them over and over for wasting your time...you might just get a job and it could be a temp position. Aaaaaaall of this for $8-9.00 per hour?!?!

Total scam

Advice to ManagementAdvice

Be up front with fees, system needed, credit qualification before making people begin the process!

Doesn't Recommend
Negative Outlook
No opinion of CEO

328 Other Employee Reviews for SYKES (View Most Recent)

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  1.  

    hmm

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Concierge  in  Fort Smith, AR
    Former Employee - Concierge in Fort Smith, AR

    I worked at SYKES full-time for more than a year

    Pros

    good pay, decet managers , they harldy ever drug test which is nice

    Cons

    vacation/ paid time off sucks you only get 40 hours every 6 months and its a max of 60 hours per 6 montths so there is no 2 week vacations unless your upper management must be nice. very much a favorites get the position kind of job

    Advice to ManagementAdvice

    stop playing favorites and defend your employees more

    Recommends
    Neutral Outlook
    Disapproves of CEO
  2.  

    Underpaid, and jobs keep going overseas

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative  in  Bloomsburg, PA
    Current Employee - Customer Service Representative in Bloomsburg, PA

    I have been working at SYKES part-time for more than 3 years

    Pros

    Good work environment and local center management. Learn about different industries depending on the client. Answer phone calls and help people in the comfort of an office instead of somewhere doing hard labor.

    Cons

    Basis for evaluation regarding raises is antiquated. Not many opportunities to move up. Most centers are in rural areas so no option to live in a fun, urban environment. Create positions and train people only to give those jobs to people overseas. Higher management focuses on profit, not people.

    Advice to ManagementAdvice

    Keep jobs in America.

    Recommends
    Positive Outlook
    No opinion of CEO
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