There are newer employer reviews for SYKES
There are newer employer reviews for SYKES

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it okay

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Fashion Representative in Atlanta, GA
Current Employee - Fashion Representative in Atlanta, GA

I have been working at SYKES part-time (Less than a year)

Doesn't Recommend
Positive Outlook
No opinion of CEO
Doesn't Recommend
Positive Outlook
No opinion of CEO

Pros

its at home
no commute
friendly coworkers that help you along the way

Cons

the managment is kind of rude but some are nice depends on who you get really.
short breaks and preemployment was the biggest hassle
odd working hours

Advice to Management

be more open to advice about the company and have everyone on the same page. get etter benefits for those that work at home rather than in the call center and have better pay because we do alot for 8-9dollars an hour i think we actually deserve aroug 10.50 at least and good insurance

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  1. Helpful (1)

    Ok, evaluation based on criteria not completely within your control

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Ponca City, OK
    Former Employee - Customer Service Representative in Ponca City, OK

    I worked at SYKES full-time (More than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    This was a work from home position, which I enjoyed,

    Cons

    Your evaluated mostly on your ability to mostly turnaround Customers that were already dis-satisfied with the company and leave them with feeling completely satisfied or your performance was scored as less than satisfactory. Only 9-10 on surveys were satisfactory. This is not easy when customers are being incorrectly billed and receiving poor service


  2. Helpful (4)

    CCP

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CCP
    Current Employee - CCP

    I have been working at SYKES full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    the only positive is that you are provided with a work computer so that you dont have to use your own.

    Cons

    Minimum wage training pay. then low pay for the amount of work you are expected to do. Nickel and dime you for every second you are at work. inadequate training, then thrown to the wolves to help customers when you have virtually no clue as to how to do so. constant tech issues. Just an awful place to work for.


There are newer employer reviews for SYKES
There are newer employer reviews for SYKES

See Most Recent

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