SYKES

  www.sykes.com
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323 Employee Reviews (View Most Recent)

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Great company with little job security

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Team Manager  in  Bismarck, ND
Former Employee - Team Manager in Bismarck, ND

Pros

I was promoted to manager at Sykes within three months, over dozens of more senior people. They recognize talent.

Cons

Since the positions are contract, there is much uncertainty..

Advice to ManagementAdvice

Need to increase job security for star employees, possibly offering relocation.

Recommends
Negative Outlook
Approves of CEO

Other reviews for SYKES

  1. 1 person found this helpful  

    Ok, evaluation based on criteria not completely within your control

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative  in  Ponca City, OK
    Former Employee - Customer Service Representative in Ponca City, OK

    Pros

    This was a work from home position, which I enjoyed,

    Cons

    Your evaluated mostly on your ability to mostly turnaround Customers that were already dis-satisfied with the company and leave them with feeling completely satisfied or your performance was scored as less than satisfactory. Only 9-10 on surveys were satisfactory. This is not easy when customers are being incorrectly billed and receiving poor service

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    it okay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Fashion Representative  in  Atlanta, GA
    Current Employee - Fashion Representative in Atlanta, GA

    Pros

    its at home
    no commute
    friendly coworkers that help you along the way

    Cons

    the managment is kind of rude but some are nice depends on who you get really.
    short breaks and preemployment was the biggest hassle
    odd working hours

    Advice to ManagementAdvice

    be more open to advice about the company and have everyone on the same page. get etter benefits for those that work at home rather than in the call center and have better pay because we do alot for 8-9dollars an hour i think we actually deserve aroug 10.50 at least and good insurance

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
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