SYKES

  www.sykes.com
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296 Employee Reviews (View Most Recent)

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Frustrated by not having enough floor training support for class sizes.

Customer Service Representative (Former Employee) Eugene, OR

ProsGood teacher for customer service class, opportunities to advance, many types of job choices after completing customer service representative job

ConsNot enough staff to handle the number of trainees they are attempting to train, training went in some cases from 3pm to midnight. Very long hours.

Advice to Senior ManagementStop changing the rules of the employment picture, changing shift hours, making 11 hour day, expanding work hours, added hard selling to the job as opposed to just mentioning product

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Great company with little job security

    Team Manager (Former Employee) Bismarck, ND

    I worked at SYKES full-time for less than a year


    Pros: I was promoted to manager at Sykes within three months,… Cons: Since the positions are contract, there is much uncertainty.. Advice to Senior Management: Need to increase job security for star employees, possibly offering… Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company… More
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    it okay

    Fashion Representative (Current Employee) Atlanta, GA

    I have been working at SYKES part-time for less than a year


    Pros: its at home no commute friendly coworkers that help you along the… Cons: the managment is kind of rude but some are nice depends on… Advice to Senior Management: be more open to advice about the company and have everyone on the same page. get etter benefits for those that work at home rather… No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company… More
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