There are newer employer reviews for SYKES

 

Frustrated by not having enough floor training support for class sizes.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Customer Service Representative in Eugene, OR
Former Employee - Customer Service Representative in Eugene, OR

I worked at SYKES full-time (less than an year)

Pros

Good teacher for customer service class, opportunities to advance, many types of job choices after completing customer service representative job

Cons

Not enough staff to handle the number of trainees they are attempting to train, training went in some cases from 3pm to midnight. Very long hours.

Advice to ManagementAdvice

Stop changing the rules of the employment picture, changing shift hours, making 11 hour day, expanding work hours, added hard selling to the job as opposed to just mentioning product

Doesn't Recommend
Positive Outlook

352 Other Employee Reviews for SYKES (View Most Recent)

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  1.  

    Great company with little job security

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Team Manager in Bismarck, ND
    Former Employee - Team Manager in Bismarck, ND

    I worked at SYKES full-time (less than an year)

    Pros

    I was promoted to manager at Sykes within three months, over dozens of more senior people. They recognize talent.

    Cons

    Since the positions are contract, there is much uncertainty..

    Advice to ManagementAdvice

    Need to increase job security for star employees, possibly offering relocation.

    Recommends
    Negative Outlook
    Approves of CEO
  2.  

    it okay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Fashion Representative in Atlanta, GA
    Current Employee - Fashion Representative in Atlanta, GA

    I have been working at SYKES part-time (less than an year)

    Pros

    its at home
    no commute
    friendly coworkers that help you along the way

    Cons

    the managment is kind of rude but some are nice depends on who you get really.
    short breaks and preemployment was the biggest hassle
    odd working hours

    Advice to ManagementAdvice

    be more open to advice about the company and have everyone on the same page. get etter benefits for those that work at home rather than in the call center and have better pay because we do alot for 8-9dollars an hour i think we actually deserve aroug 10.50 at least and good insurance

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
There are newer employer reviews for SYKES

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