SYKES

  www.sykes.com
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296 Employee Reviews (View Most Recent)

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  • Culture & Values
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  • Senior Management
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  • Approves of CEO

 

It was g good, first time experience..

Customer Service Representative (Former Employee) Kingstree, SC

ProsIt is a great teamwork environment.

ConsThere is not very much chance of advancement.

Advice to Senior ManagementProvide agents with more compensation.

Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    Large company that cares nothing for the employees of the businesses they buy up.

    Anonymous Employee (Former Employee)

    I worked at SYKES full-time for more than 8 years


    Pros: They will hire anyone (literally anyone) Cons: The turn over rate is horrible since they will hire anyone. Sykes streamlines the management staff so your workload is almost unbearable. There is… Advice to Senior Management: Let some Americans have some jobs. If you didn't overwork your staff to save a dollar you… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Frustrated by not having enough floor training support for class sizes.

    Customer Service Representative (Former Employee) Eugene, OR

    I worked at SYKES full-time for less than a year


    Pros: Good teacher for customer service class, opportunities to advance, many… Cons: Not enough staff to handle the number of trainees they are attempting to… Advice to Senior Management: Stop changing the rules of the employment picture, changing shift hours, making 11 hour day, expanding… No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company… More
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