There are newer employer reviews for SYKES

1 person found this helpful

Customer Service Representative

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Customer Service Representative in Lakeland, FL
Former Employee - Customer Service Representative in Lakeland, FL

I worked at SYKES full-time (less than a year)

Pros

Good opportunities to grow with the company

Cons

The Schedule time frame wish i would have had a different Schedule

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  1. Used to be Alpine Access

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Denver, CO
    Current Employee - Customer Service Representative in Denver, CO

    I have been working at SYKES part-time (more than 3 years)

    Pros

    You get to/have to work from home. Technology is provided for you. You can work part time

    Cons

    You have to provide your own internet and landline. Bilinguals get preferential treatment I.e. They get to sit on a line where no calls come in and still get paid.

    Advice to ManagementAdvice

    It's hard to give advice to such unstable management. I have no idea who works in the office and I don't trust them.

    Recommends
    Negative Outlook
    Disapproves of CEO
  2. 2 people found this helpful

    Bad company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Lakeland, FL
    Former Employee - Customer Service Representative in Lakeland, FL

    I worked at SYKES full-time (more than a year)

    Pros

    They hire everybody and the pay isn't all bad

    Cons

    Bad management all managers unprofessional and some are criminals

    Advice to ManagementAdvice

    Watch the company

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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