SYKES

  www.sykes.com
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295 Employee Reviews (View Most Recent)

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  • Culture & Values
  • Work/Life Balance
  • Senior Management
  • Comp & Benefits
  • Career Opportunities
  • Disapproves of CEO

 

Used to be Alpine Access

Customer Service Representative (Current Employee) Denver, CO

ProsYou get to/have to work from home. Technology is provided for you. You can work part time

ConsYou have to provide your own internet and landline. Bilinguals get preferential treatment I.e. They get to sit on a line where no calls come in and still get paid.

Advice to Senior ManagementIt's hard to give advice to such unstable management. I have no idea who works in the office and I don't trust them.

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    2 people found this helpful  

    Bad company

    Customer Service Representative (Former Employee) Lakeland, FL

    I worked at SYKES full-time for more than a year


    Pros: They hire everybody and the pay isn't all bad Cons: Bad management all managers unprofessional and some are criminals Advice to Senior Management: Watch the company No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    2 people found this helpful  

    Looks Good On the Outside

    Fashion Representative (Former Employee)

    I worked at SYKES part-time for less than a year


    Pros: Working From Home Release shifts up to the day they are… Cons: Lawsuit against company for not paying agents for hours worked and overtime Paid by your virtual soft phone and not by a time card, which allows… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More
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