SYKES

  www.sykes.com
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295 Employee Reviews (View Most Recent)

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Large company that cares nothing for the employees of the businesses they buy up.

Anonymous Employee (Former Employee)

ProsThey will hire anyone (literally anyone)

ConsThe turn over rate is horrible since they will hire anyone. Sykes streamlines the management staff so your workload is almost unbearable. There is this push from somewhere up in higher management than makes everyone do more work in less time. They will offer you below the average to do your job or threaten to send your job overseas, and then cut your job anyway.

Advice to Senior ManagementLet some Americans have some jobs. If you didn't overwork your staff to save a dollar you might actually see sucess here. Care about the people who work for you, not just the bottom line.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Frustrated by not having enough floor training support for class sizes.

    Customer Service Representative (Former Employee) Eugene, OR

    I worked at SYKES full-time for less than a year


    Pros: Good teacher for customer service class, opportunities to advance, many… Cons: Not enough staff to handle the number of trainees they are attempting to… Advice to Senior Management: Stop changing the rules of the employment picture, changing shift hours, making 11 hour day, expanding… No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company… More
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Great company with little job security

    Team Manager (Former Employee) Bismarck, ND

    I worked at SYKES full-time for less than a year


    Pros: I was promoted to manager at Sykes within three months,… Cons: Since the positions are contract, there is much uncertainty.. Advice to Senior Management: Need to increase job security for star employees, possibly offering… Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company… More
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