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There are newer employer reviews for SYKES

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Helpful (1)

Large company that cares nothing for the employees of the businesses they buy up.

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee

I worked at SYKES full-time (More than 8 years)

Doesn't Recommend
Negative Outlook
Disapproves of CEO
Doesn't Recommend
Negative Outlook
Disapproves of CEO

Pros

They will hire anyone (literally anyone)

Cons

The turn over rate is horrible since they will hire anyone. Sykes streamlines the management staff so your workload is almost unbearable. There is this push from somewhere up in higher management than makes everyone do more work in less time. They will offer you below the average to do your job or threaten to send your job overseas, and then cut your job anyway.

Advice to Management

Let some Americans have some jobs. If you didn't overwork your staff to save a dollar you might actually see sucess here. Care about the people who work for you, not just the bottom line.

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  1. Helpful (1)

    Take responsibility for your software malfunctions

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Management Specialist
    Current Employee - Account Management Specialist

    I have been working at SYKES full-time

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Work from home. I really enjoy my job when i can actually do it and dont have to deal with rude managers and people who could care less and only want to blame you for their issues.

    Cons

    Management does not listen when you try to talk to them. They are rude and cant answer questions,

    Technical issues and lots of them. Then they blame you for technical issues with their software. When you ask for help it's either your fault or they cant help.

    Advice to Management

    Take responsibility for the software issues and stop blaming it on employees.


  2. It was g good, first time experience..

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Kingstree, SC
    Former Employee - Customer Service Representative in Kingstree, SC

    I worked at SYKES full-time (More than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    It is a great teamwork environment.

    Cons

    There is not very much chance of advancement.

    Advice to Management

    Provide agents with more compensation.


There are newer employer reviews for SYKES
There are newer employer reviews for SYKES

See Most Recent

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