There are newer employer reviews for SYKES
There are newer employer reviews for SYKES

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Helpful (1)

Worst job I've ever had

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Customer Support Representative
Former Employee - Customer Support Representative

I worked at SYKES full-time (More than a year)

Doesn't Recommend
Negative Outlook
Disapproves of CEO
Doesn't Recommend
Negative Outlook
Disapproves of CEO

Pros

They had such a high turnover rate they would hire anyone.

Cons

The customers were either angry or crazy, local management was useless, and corporate management seemed to be actively hostile toward their employees. Constant mandatory overtime to make up for the fact that they couldn't keep employees more than a month past the training. Taking away all of the tools that would allow us to quickly and effectively do our job.

Advice to Management

Put your employees just a little higher on the scale of important things.

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  1. Helpful (2)

    horrible

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - CCP in Denver, CO
    Former Employee - CCP in Denver, CO

    I worked at SYKES full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    working at home and being with my children, assisting my father who is ill saved on gas prices

    Cons

    my cable /internet provider was expeiriening tech issues causing my internet to malfunction after reaching out to my supervisor i was informed that i was being terminated

    Advice to Management

    help your rep instead of firing them


  2. Good Job, easy to learn

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Amherst, NY
    Current Employee - Customer Service Representative in Amherst, NY

    I have been working at SYKES full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Easy sit down job, Payed Training, and easy to pick up

    Cons

    Work Schedule, angry callers rarely.

    Advice to Management

    More Shift options


There are newer employer reviews for SYKES
There are newer employer reviews for SYKES

See Most Recent

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