SYKES

  www.sykes.com
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302 Employee Reviews (View Most Recent)

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Leadership

Technical Trainer (Current Employee) Fayetteville, NC

ProsOpportunities, friendly environment, good location

ConsMiscommunication, contradicted policies, organization and schedules

Advice to Senior ManagementCommunication is one of the important keys for success.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    Positive, but not paid enough.

    Anonymous Employee (Current Employee) Tampa, FL

    I have been working at SYKES full-time for more than 5 years

    Pros: Flexible work environment. Exceptional leadership. Cons: The pay isn't commensurate with the job requirements. Advice to Senior Management: Get rid of the salary caps, promote faster, reward success… Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    3 people found this helpful  

    stressed and overstressed

    Customer Service Representative (Former Employee) Lakeland, FL

    I worked at SYKES full-time for more than a year

    Pros: A paycheck every two weeks is honestly about it. Fellow… Cons: Poor management on site (most direct Team Managers were OK depending on who you had). Too much focus on stats and goals - to the… Advice to Senior Management: Stop promising promotions to good agents and never doing it. Try and gain some consistency… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More

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