SYKES
2.6 of 5 288 reviews
www.sykes.com Tampa, FL 5000+ Employees

288 Employee Reviews (View Most Recent)

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2 people found this helpful  

It's not bad IT leadership, it's no IT leadership

Random IT Person (Former Employee)
Tampa, FL

Pros- Decent benefits package
- Lots of charitable work done by the company
- Counter cyclical to a large degree, so even in a bad economy they should remain fairly stable

Cons- Complete lack of direction from senior IT management
- Latest re-org in IT is a farce
- Penny wise, pound foolish is the rule - at least in IT
- Different regions act largely independent, to the point of being rogue
- The HR department as a whole is completely inept

Advice to Senior Management- Stop incorporating the failed, top-heavy management structure of ICT. There is a reason they were barely surviving before you purchased them.
- Improve inter-department communications. There is way too much duplication of effort because no one knows what anyone else is doing.
- The HR department - do something about it. It has a well deserved reputation for being horrible and completely useless, and it's been that way for years.

No, I would not recommend this company to a friend

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    • Work/Life Balance
           
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    • Comp & Benefits
           
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    • No Opinion of CEO

     

    Work hard

    Customer Service Representative (Current Employee)
    Greenwood, SC

    I have been working at SYKES


    Pros: overtime is good and pay is ok for first… Cons: not enough room to grow and move up Advice to Senior Management: relax Yes, I would recommend this company to a friend More
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Disapproves of CEO

    2 people found this helpful  

    Sykes, " You say great , I say horrible."

    Anonymous Employee (Current Employee)

    I have been working at SYKES


    Pros: You get semi good pay. It's a job. It's a sit… Cons: Sykes does not care about its workers. When mostly every one else gets holidays off with family Sykes workers are made to clean cubes or… Advice to Senior Management: Make your employees "happy" employees. If your workers are happy then your customers are going to be happy. Treat your employees like you… No, I would not recommend this company to a friend More
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SYKES – Why Work for Us?

For more than 30 years, SYKES has been in the business of creating and maintaining satisfying relationships between client companies and their customers. During this time, they have also been creating gratifying jobs… Full Overview

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