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Helpful (2)

Not the worst place to work, but be very WARY of the sign-on contract!!

  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Pharmacist in Baltimore, MD
Current Employee - Pharmacist in Baltimore, MD

I have been working at Safeway

Doesn't Recommend
Disapproves of CEO
Doesn't Recommend
Disapproves of CEO

Pros

The people are generally very nice, and the technicians are competent. I honestly can't think of many more. They are generally well committed at providing superior service, and place a big emphasis rightly on secret shoppers to ensure that. However, with severe cuts in tech hours, it places an overwhelming stress on the pharmacist to meet all those demands.

Cons

They're cutting hours of both pharmacist and technicians. Staff pharmacists are being asked to take days off to allow the floaters some hours. There is a lot of time where pharmacists are working entirely solely, which is really stressful in the beginning of the day as it just sets you back for the entire day, and you're trying to play catch up. In addition, a floater is paid an hourly wage (instead of a salary for staff) and thus you're generally making about 15-20% less in a year due to them giving you 32-36 hrs instead of the "advertised" 40 hours for FT position. The bonus is a double edged sword, and I frankly regret signing it because it constricts you. They're really inflexible with scheduling for floating pharmacists as well. The schedule for floating pharmacists is sent on Thursday for the week after...so in essence, one doesn't know until Thursday evening where one's going to be working that coming Sunday. Also, in spite of the overhiring of floater pharmacists, they're really inflexible in providing for coverage in an emergency (such as a death in the family or friend). I personally was coerced to stay at work on Sunday after I found out news that my best friend passed away. In addition, there is a general lack of communication with upper management. Instead of communicating of a job opening at one of the stores to us (and I have repeatedly expressed interest in staffing positions at a fixed store), they hire from outside without any notification. Their huge emphasis on the Flu campaign is well-intentioned and appreciated from a public health perspective. Every pharmacist has to get certified to immunize in states where it is legally allowed. However, it places undue stress on the pharmacist, especially since you're working by yourself quite often with no technician or clerical help whatsoever. Also, there's lack of communication to employees of their future advertising plans, and thus personnel on the front end are left to come up with their owns rules and terms (for example, details on restrictions for $30 cash back, free antibiotics, ANYTIME ANYWHERE flu shots etc). Their software is outdated but functioning, although for a slow chain such as Safeway, it's probably not wise to invest millions in the latest technology. The help desk was generally really good in the beginning, but apparently there's been a lot of job loss on that side as well...thus if any problem arises, you spend a good 45 mins on hold waiting for someone to help you with some issues with claim transactions (workflow probs, etc).

Advice to Management

Please place emphasis back on retaining employees, instead of the bottom line

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  1. Helpful (2)

    Safeway - not a great place to work

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Scottsdale, AZ
    Current Employee - Store Manager in Scottsdale, AZ

    I have been working at Safeway

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    The pay is decent & it's a fairly stable job in the tough economy.

    Cons

    The long hours & the disrespect from upper management. Store Managers work very hard & we are treated like we are kids. They expect us to work way too many hours & most of their expectations are unachievable

    Advice to Management

    Stop acting like none of the managers care. Stop acting like we should work 100 hours a week - do you? Give us realistic goals


  2. Helpful (1)

    A good retail position but wages are not competitive for the area.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Seafood Clerk in Redmond, OR
    Current Employee - Seafood Clerk in Redmond, OR

    I have been working at Safeway

    Disapproves of CEO
    Disapproves of CEO

    Pros

    Good place to work during this recession. Everybody has to eat.

    Cons

    Pay is low for geographic/economic area. Way too focused on their service program. It has become punitive instead of creating a better environment for the customer. Most employees live in fear of "Missing a Shop" and being beaten up in service meetings.

    Advice to Management

    Happy employees are good employees. Give more praise and less negative feedback. Stop beating people up for missing a secret shop. They are only a snapshot in time and all the employees I work with are anxious to help give outstanding service to customers. Focus on those whose PSR (Personal Service Rating) is below a respectable average--say below 75% overall. Most customers would like to have more staff on hand--so stop cutting labor hours to increase overall profits. Profits will increase naturally, service ratings will go up, if there is plenty of skilled staff to service the customers.


There are newer employer reviews for Safeway
There are newer employer reviews for Safeway

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