Sage North America – “Company is now obviously run by the bean counters and employees are now treated like 2nd class citizens.”

Pros

*Recruiting actually recruits quality individuals and co-workers who are passionate individuals
*Benefits package is good (if you can actually get a full time position and as long as you never have to go on disability)
*Work usually doesn't translate into work that needs to be taken out of office to complete

Cons

*Absolutely zero communication between management and employees - changes are made and the front line employees are never informed about them
*Career advancement is impossible - management hires their friends and buddies to fill vacant positions and career development is no longer encouraged
*Training is non existent
*If you are a commissioned employee and do too well, they look for ways to diminish your pay after the fact
*Pay in general has been reduced across the board and each individual's responsibility increased
*Current management blames previous management for the sub-par work environment which is now currently enjoyed, yet employees and company were happy and thriving under previous leadership
*The company has no market strategy and does not understand it's customers' businesses or it's marketplace. Senior Management tries to dictate to it's customers what the marketplace should be and what their business needs are without actually listening to it's customers and front line employees who are the ones who actually interact with it's customers

Advice to Senior Management

It's time to lift your heads out of the sand. You've done all you can in terms of releasing staff to make numbers. Now that you cannot sustain your infrastructure by releasing any more, try developing a market strategy that is a little more developed than something like "you need to sell more". Open a hand and attempt to rebuild the shattered relationship and lack of trust you have created with your sales force, ultimately it's for your own good more than ours. Try listening to your employees instead of your internal accountants for a change. Also, try actually honoring the compensation packages that you provide to your sales staff instead of trying to stick it to them (illegally, I might add) if they actually achieve their numbers for once.