There are newer employer reviews for Saks Fifth Avenue
There are newer employer reviews for Saks Fifth Avenue

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Customer service starts with the internal customer - the employee

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee in New York, NY
Current Employee - Anonymous Employee in New York, NY

I have been working at Saks Fifth Avenue full-time (More than 3 years)

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

Saks has recently started to recognize it's employees as a valuable part of it's organization.
Open door policy with managers.

Cons

bonus structure on some departments

Advice to Management

Thanks for listening

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  1. Helpful (1)

    Exceeded my expectations, some customers have become firm friends

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Makeup Artist in Austin, TX
    Former Employee - Makeup Artist in Austin, TX

    I worked at Saks Fifth Avenue full-time (More than 3 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    I was a Makeup Artist, started off as a Counter Manager, They are very good about giving free lunches so you can attend information lectures on product knowledge. It was fun as well to help customers anywhere in the store, really get to know some client's taste from head to toe. Kept a good Client Registry to invite them back in for special events.

    Cons

    I had heard that the store was 'CLICKY' but I had worked with women for so long I did not find it that way. If you are a woman reading this you know this we all have our days, and we need to roll with the punches and NOT take it out on our customers.

    Advice to Management

    I loved the 100% Customer Service Evaluation Award (because chuckle, chuckle, I got one). You get highly praised by Management when you receive it which inspires you to keep trying for excellent customer service because this is basically a secret shopper checking in on you.

  2. Helpful (1)

    tiring and stressful environment, ok for entry level job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Merchandising Assistant in New York, NY
    Current Employee - Merchandising Assistant in New York, NY

    I have been working at Saks Fifth Avenue full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    generous employee discount and vacation time

    Cons

    long hours
    competitive co workers
    unorganized
    little communication for top mgmt

    Advice to Management

    be more supportive

There are newer employer reviews for Saks Fifth Avenue
There are newer employer reviews for Saks Fifth Avenue

See Most Recent

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