Salesforce.com

  www.salesforce.com
  www.salesforce.com
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2 people found this helpful  

Great CEO, great company.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Senior Account Executive  in  San Francisco, CA
Former Employee - Senior Account Executive in San Francisco, CA

I worked at Salesforce.com full-time for more than 3 years

Pros

- Good comp plan
- Amazing product
- They market themselves extremely well
- Their 1/1/1 model helps people in need and promotes volunteer work by employees

Cons

- Company does little to promote work/life balance
- Some (not all) managers will suck you dry until you got no blood left - and then you are out
- Upper management only cares about results and do not listen to front-line employees' concerns

Advice to ManagementAdvice

Start caring. Some of their best employees have already left - and the trend continues, since management does not care about giving them what they need to remain successful.
Money is a good incentive, but when it becomes only a carrot to people who were successful in the past, realize there is something wrong and at least attempt to identify the root of the problem.

Recommends
Neutral Outlook
Approves of CEO

993 Other Employee Reviews for Salesforce.com (View Most Recent)

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  1. 5 people found this helpful  

    Once a rockstar, now only deserves a single star

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Engineer  in  San Francisco, CA
    Former Employee - Engineer in San Francisco, CA

    I worked at Salesforce.com full-time for more than 10 years

    Pros

    Talented people, downtown SF location, CEO Marc is great in continuing to maintain a momentum as well as buzz in the market

    Cons

    A lot has gone wrong lately at Salesforce.com. I will list a few:
    * Acquisitions left and right are not very motivating for the employees as they are now just becoming integration agents rather than innovating anything that they can be proud of.
    * Don't believe the Gartner report or Forbes Most Innovative company award. Innovation is at it lowest point in the company ever. Most people in R&D are completely disassociated with the product they are building. Forget about innovation, they don't even understand the customer needs well enough.
    * Salesforce is now like a giant Sloth. Things that used to get done in a week now take over a year. Rapid hiring to improve the speed has helped in the past but hiring more people, especially in R&D isn't valuable anymore.
    * Most old-timers in R&D have left including both executives and engineers. New executives hired in R&D are kinda old-school Oracle/EMC guys who don't even know what Salesforce used to be. Culture has changed beyond repair. Result: No innovation, not much accountability, politics, bunch of process that no one needs but no one dares to change.
    * Ancient technologies, monolithic giant code base that no one really understands now. No unit testing, everything is tested through functional blackbox testing; you can change something that can result in something completely unrelated broken; Developer productivity is at the lowest that I have ever seen in my career. Think about it this way - You code for a day and fix test failures for next 5 days. Not rewarding at all.
    * Big initiatives always keep coming in a top-down way. More than half of them end up nowhere.

    Advice to ManagementAdvice

    Take a pause for 1-2 years; throw away as much of the existing code base as possible and redo it taking modern design, architecture into account. Without this, this company is going to go down the Siebel way before you can realize what's going wrong

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2.  

    Went in with an open mind and no expectation, 6 mos later I am truly in love

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Architect
    Current Employee - Software Architect

    I have been working at Salesforce.com full-time for less than a year

    Pros

    Salesforce is absolutely a meritocracy. Be excellent, be rewarded. This is the best possible mechanism for retaining people that count. If you're good, you will be recognized. If not, respectfully you are not who we want to work with.

    Cons

    Some technical architecture suffers from age, but the problems are well recognized, fixes are staffed, and the tooling around the problems does a great deal to mitigate them.

    Advice to ManagementAdvice

    Maintain the spirit and momentum. The camaraderie, sense of purpose, and urgency balanced by truly honest work life balance (not the mere lip service so many companies offer) is so vital to our success. Maintain this, add employees at an appropriate pace, and this substantive inertia composed of the qualities above will make continued growth wildly successful.

    Recommends
    Positive Outlook
    Approves of CEO
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