Salesforce.com

  www.salesforce.com
  www.salesforce.com
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There's a reason why Salesforce is the industry leader.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Senior Consultant  in  San Francisco, CA
Current Employee - Senior Consultant in San Francisco, CA

I have been working at Salesforce.com

Pros

-Innovative company where people actually strive to make CRM better and more intuitive instead of just adding needless bells and whistles.
-Competitive salaries make it worth working 12 hours per day.
-The company is very young and it shows in the energy around campus.
-If you are looking for a place to show your creativeness and innovation then Salesforce is the right place for you. Product management solicits feedback from the employees to make the product better. They are genuinely interested in what the customer has to say.
The fact that the Idea Exchange is one of the main drivers for product enhancements shows that Salesforce.com cares about the customer.

Cons

-Typical struggles of a fast growing company.
-Old School Employees vs. New Employees mentality. There is a strange dichotomy between veterans and newbies (I am considered someone that joined in the middle - 3 years).
-At times you get the sense that upper management might only be out for the stock price.
-Divisions are very silo-ed and there is not a ton of communication or full company interaction.
-Management and Training needs to do a better job of communicating new features and functionality to all levels.
-I find that the work/life balance tends to sway heavily towards the work side.

Advice to ManagementAdvice

More structured communication so the message is the same from top to bottom.

Approves of CEO

998 Other Employee Reviews for Salesforce.com (View Most Recent)

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  1. 3 people found this helpful  

    Look before you leap

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Senior Member of Technical Staff  in  San Francisco, CA
    Current Employee - Senior Member of Technical Staff in San Francisco, CA

    I have been working at Salesforce.com

    Pros

    As Close to bug free product as it gets in software. Some smart people. HEAVY HEAVY Politics which could be a good thing if you come from that already.

    Oh and good christmas party”

    Cons

    1. Any signed contract whether in sales, technology or consulting is most likely bait and switch.
    Consulting : Promised 90 days ramp up. Given: 30 due to needs. Result: Project failure, bullying by staff over lack of knowledge. Denial: "We give our staff plenty of training to succeed in their jobs". Result: Customers not satisfied with deliverables because new consultants can not succeed with training; attrition.

    Technology: Big red letters on ramp up page. "If you want to take a day off to take care of your kid, thats called PTO". So beware those sorry people who have children. Expect 9pm exits from work most days.

    Sales: Promised territories, good prospects, etc. Reality used car sales. Micro deals that burns you out. They rotate you to a new territory every 6 months so you never get comfortable. Poor client relations skills because Sales Manager or SE manager is always in room watching you. Ive seen better treatment at my Chevy dealer of the reps who atleast are comfortable in their pants. SRs who even show an emotion or personality are singled out from the mindless phone dialers who cold call prospects.

    No vacation. You'll get an email from your manager asking where you are or at best be able to only take 1 weeks vacation.

    Advice to ManagementAdvice

    “Stop burning people out. Be straight forward about objections and seek to understand, cut out the bullying and the "I know better than you do". Seek mutual agreement.”

    Doesn't Recommend
    Disapproves of CEO
  2. 4 people found this helpful  

    great industry, market leader, lousy culture, poltics, politics, politics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Vice President  in  San Francisco, CA
    Current Employee - Vice President in San Francisco, CA

    I have been working at Salesforce.com

    Pros

    location, advance opportunity, money, benefits, industry leader, million dollar view of the bay.

    Cons

    sickening politics, lousy middle managers, too many incompetent young people in senior roles, too many people doing no work. yes, there about a third of this company doesn't have a job description and doesn't do any real work. There are VPs with no direct reports. yes, believe it or not.

    if you are starting your career, go some place else. mid career workers with blue chip experience elsewhere, this might be a place to come in and institute some discipline.

    Advice to ManagementAdvice

    be more open in your decision-making, don't choose favorites and promote them at the expense of others, and get rid of young people with no experience in high roles.

    Doesn't Recommend
    No opinion of CEO
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