Sallie Mae
2.9 of 5 132 reviews
www.salliemae.com Newark, DE 5000+ Employees

132 Employee Reviews (View Most Recent)

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A job is a job

Collector (Former Employee)
Muncie, IN

I worked at Sallie Mae

ProsI was an excellent collector. If you can hit goal, you will make alot of money. On the federal side Student Assistance Corporation (SAC) when you hit goal you get $400.00

ConsYou have to spend alot of time there to hit goal. Management wants you to live there because by you hitting your goal they hit theres. They want you to work 55+ hours a week and make you feel bad when you dont.

Advice to Senior ManagementListen to the collectors more. The collectors know what works and dosent. Change the scheduling too. This is one of the few call centers where you work weekends!

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1 person found this helpful  

Growing Pains but Settling In

Anonymous Employee (Current Employee)
Newark, DE

I have been working at Sallie Mae


Pros: Smart co-workers who are dedicated even when the environment has been tough. People are very creative in problem-solving and I really enjoy my co-workers.… Cons: Lots of cuts in the last 2 years. Budget and people have been slashed to the point where the organization… Advice to Senior Management: The CEO is more of a visionary and has taken the company through some great and tough times. The President/COO lacks this vision and… More

  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

1 person found this helpful  

did not like it, not for me

Collections Specialist (Former Employee)
Newark, DE

I worked at Sallie Mae


Pros: good benefits dental, vision, health , 401k good incentive if… Cons: the work is boring and repetitive Advice to Senior Management: increase base pay More

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