There are newer employer reviews for Sallie Mae
There are newer employer reviews for Sallie Mae

See Most Recent

Sallie Mae - Good place!

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - IT Staff in Fishers, IN
Current Employee - IT Staff in Fishers, IN
Recommends
Neutral Outlook
Approves of CEO

I have been working at Sallie Mae full-time (More than 8 years)

Pros

Sallie Mae offers a great work environment with lots of great people. People are the best part of Sallie Mae as we all try to provide the best service internally and externally to our customers. People come and go to the company and, regarding those that leave, the grass is not always greener elsewhere and some would like to come back. The company is constantly adjusting course to move in the most productive direction for our customers and investors. We promote responsibility to our student borrowers with a 1-2-3 approach: free money, government money, then private money.

Cons

The regulatory risk is the overarching con to this company or industry in general. It is in the news a lot lately. Sallie Mae appears to run a lean IT shop by controlling expenses.

Advice to Management

Continue to keep the employees informed as you are currently doing. It helps knowing that we are all working toward the same goals.

Other Employee Reviews for Sallie Mae

  1. Helpful (1)

    Awful company to work from from top to bottom

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Web Marketing Manager in Newark, DE
    Former Employee - Web Marketing Manager in Newark, DE
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Sallie Mae full-time (Less than a year)

    Pros

    Compensation average benefits onsite gym Ok middle management teams uPromise

    Cons

    Senior Management Management Poor Strategy non competitive product Poor Branding

    Advice to Management

    Sell to an experienced firm


  2. Good Place to Work

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Care Agent in Fishers, IN
    Former Employee - Customer Care Agent in Fishers, IN
    Recommends
    Approves of CEO

    Pros

    The salary is fair for the position. Most positions have weekends off and the latest shift end time is 9 pm. Also, this location had several conveniences on-site, such as a store and a buffet-style cafeteria.

    Cons

    As anyone who has ever worked at a call center knows, the call center life can become very redundant as the day to day is the same.

    Advice to Management

    Spend more time with agents and less time hiding behind the desk. The only complaint that I have about my experience at Sallie Mae is that the supervisors did not spend much time with their agents.


There are newer employer reviews for Sallie Mae
There are newer employer reviews for Sallie Mae

See Most Recent

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