There are newer employer reviews for Sallie Mae

3 people found this helpful

Average company, be aware of the companies history.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Project Manager in Fishers, IN
Former Employee - Project Manager in Fishers, IN

I worked at Sallie Mae full-time (more than 5 years)

Pros

Very good staff to work with. Management that reside in Fishers is pretty good to work with and for.

Cons

The organization has been divided into to companies, The company in Fishers is focused on Student Loan Servicing (Setting up and servicing loans, debt management). The company on the East coast is focused on personal financial services (savings/checking e-banking, credit card, Upromise rewards). May want to sell Student Servicing if a buyer could be found
Staff layoffs continue to occur, although not as frequently and in smaller numbers.Probably not a place to find a long term career.

Advice to ManagementAdvice

Listen more to Fisher's management, they know more about their resources and business processes.
Improve benefits
Staff keep wondering who will be next in layoffs, some actually look forward to it to get out from under the threat. Stop the layoffs, by now the company should be stable, if not start looking at top management.

Doesn't Recommend
Neutral Outlook
Disapproves of CEO
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  1. Sallie Mae - Good place!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Staff in Fishers, IN
    Current Employee - IT Staff in Fishers, IN

    I have been working at Sallie Mae full-time (more than 8 years)

    Pros

    Sallie Mae offers a great work environment with lots of great people. People are the best part of Sallie Mae as we all try to provide the best service internally and externally to our customers. People come and go to the company and, regarding those that leave, the grass is not always greener elsewhere and some would like to come back. The company is constantly adjusting course to move in the most productive direction for our customers and investors. We promote responsibility to our student borrowers with a 1-2-3 approach: free money, government money, then private money.

    Cons

    The regulatory risk is the overarching con to this company or industry in general. It is in the news a lot lately. Sallie Mae appears to run a lean IT shop by controlling expenses.

    Advice to ManagementAdvice

    Continue to keep the employees informed as you are currently doing. It helps knowing that we are all working toward the same goals.

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 1 person found this helpful

    Awful company to work from from top to bottom

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Web Marketing Manager in Newark, DE
    Former Employee - Web Marketing Manager in Newark, DE

    I worked at Sallie Mae full-time (less than a year)

    Pros

    Compensation
    average benefits
    onsite gym
    Ok middle management teams
    uPromise

    Cons

    Senior Management
    Management
    Poor Strategy
    non competitive product
    Poor Branding

    Advice to ManagementAdvice

    Sell to an experienced firm

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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