There are newer employer reviews for Sallie Mae
There are newer employer reviews for Sallie Mae

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was well compensated but not enough to deal with poor management.

  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee
Doesn't Recommend
No opinion of CEO

Pros

Solid base pay and benefits

Cons

Once things started going badly in the student loan industry, the best of the management team left or was fired. The remaining leadership did very little to foster teamwork between selling teams or salvage morale as sales were lost.

Advice to Management

look at your management team and get rid of the good ole boys and girls

Other Employee Reviews for Sallie Mae

  1. Good place to start in a professional work place

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Killeen, TX
    Former Employee - Customer Service Representative in Killeen, TX
    Recommends
    No opinion of CEO

    Pros

    Good professional work environment, onsite gym and cafeteria. very supportive of education as long as it does not interfer with work. Lots of employer sponsored moral type events. They do hire seasonal employees so its a good job for a college student. Pay was decent as seasonal. $10 hr.

    Cons

    Its a call center so it can be unpredictable work hours. Shift bids based on attendance and performace which can be downside if you are a newbie. Most people are locked to set hours for 6 month periods of time until next shift bid which is done based on attendance, performance and ranking with peers.

    Advice to Management

    None I was pleased


  2. A great place to work with benefits & flexibility

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Systems Analyst in Fishers, IN
    Current Employee - Systems Analyst in Fishers, IN
    Recommends
    Approves of CEO

    Pros

    As long as the work is getting done and deadlines are being met - I have found that my schedule is VERY flexible. I have found most people to be very friendly and helpful. I have also found that most people are not trying to claw their way thru you to better themselves. In the past, the company has been very employee focused by having special celebration days, team building activities and offering extra days off (Dec 26th is a holiday this year). These are not huge gestures like tons of stock or extra money but the little things can mean a lot - especially in this crazy economy.

    Cons

    Management is not always looking for ways to better their team or how to get their folks promoted. Promotions seem to come every other month for some employees and take many, many years for others. Some teams seem to have new promotions often and other teams go years without any promotions. Also, the work is not always spread out to the best benefit of the company. Some teams are highly overloaded and some teams are sitting on their hands. They have a long way to go in their project management. Some of the progress is caused by the teams themselves - just against change - and management is not very forceful about implementing the proposed change.

    Advice to Management

    Try to see that all of the employees are getting opportunities to advance in their skills and their careers. Honestly let them know what they need to complete to reach that next level and how to get on the right path. If you want employees to think of their work as more than just a paycheck, then management has to treat them as more than just someone being paid to do a job. Provide unplanned & honest feedback often (for the good & the bad).


There are newer employer reviews for Sallie Mae
There are newer employer reviews for Sallie Mae

See Most Recent

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