There are newer employer reviews for Sallie Mae

 

Overall has been positive, with some things that are difficult.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Account Manager  in  Newark, DE
Current Employee - Account Manager in Newark, DE

I have been working at Sallie Mae part-time for less than a year

Pros

The bonuses are great in my position, and can be quite lucrative, depending on how you do in a month. Also, for full time, there is unlimited overtime. They also give free food a lot.

Cons

It's a collection job, it is stressful, and they have mandatory overtime for full time about twice a month. The commission is also based off of a goal you have to meet that can be difficult to reach sometimes.

Advice to ManagementAdvice

Less mandatory overtime, it can lower morale and isn't that productive anyway.

Recommends
Positive Outlook
No opinion of CEO

152 Other Employee Reviews for Sallie Mae (View Most Recent)

Sort: Rating Date
  1.  

    Long way to go before they can compete with business office solutions

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Account Executive
    Former Employee - Senior Account Executive

    I worked at Sallie Mae full-time for more than a year

    Pros

    Some good people in the field, keeping the Campus Solutions division from completely tanking

    Cons

    Technology infrastructure in serious need of major upgrades; known for poor customer service; bad planning by management team makes it hard to keep customers; lack of product upgrades; lots of unhappy customers; just an overall negative environment.

    Advice to ManagementAdvice

    Think about divesting business units that continue to drag down the company.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    Do not work here ever!

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sallie Mae

    Pros

    Great coworkers, complimentary snack closet

    Cons

    Long hours, poor management, no microwaves

There are newer employer reviews for Sallie Mae

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