150 Employee Reviews (View Most Recent)

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DON'T GO TO COLLEGE OR SHOULD I SAY STAY AWAY DO NOT GET LOANS FROM SALLIE MAE.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - PCO  in  Wilkes Barre, PA
Current Employee - PCO in Wilkes Barre, PA

I have been working at Sallie Mae

Pros

a paycheck. you work independently

Cons

The company robs the students. I cannot sit there and honestly sell. I have a concious and these kids are starting out with 20,000 in student loans and when they graduate their student loan bill is 40,000 in interest. this is just an example the interest is robbery.

Advice to ManagementAdvice

stop spending so much time going outside for a cidgerette when 5 employees walked,out in 4 days. the mgmt stick together among them selves . It is a call center!!! you can't trust anyone and they will stab you in the back if you turned to fast. I am sure i am leaving next i am just miserable there. TOO MANY CHANGES TOO FAST

Doesn't Recommend
Disapproves of CEO

Other Reviews for Sallie Mae

  1.  

    Sallie Mae is a great place to balance work and life, but it's a challenge to get ahead.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Director  in  Reston, VA
    Former Employee - Director in Reston, VA

    I worked at Sallie Mae

    Pros

    Great mission, providing access to education for students. Great building with full gym with basketball and tennis courts. Great work-life balance. The colleagues are genuinely friendly and helpful and almost everyone wants to get things done. Right now, with the stock price so low, any stock bonus will appreciate significantly.

    Cons

    There was a big cultural and pay difference between senior management and the rank and file. The internal IT organization was too set in their 'old' ways and unable to adapt quickly to changing marketplace demands. Additionally, the organization became too big and has lost focus for some of their core competencies.

    Advice to ManagementAdvice

    Listen to the employees. Don't forget from where you came and where you are going. Respect everyone.

    Recommends
    Disapproves of CEO
  2.  

    Stay away!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Programmer Analyst  in  Fishers, IN
    Current Employee - Programmer Analyst in Fishers, IN

    I have been working at Sallie Mae

    Pros

    Good child care benefit. Lots of work to be done. Not enough time to do it. There is always something to do, just never enough time to do it. There are lots of technologies in use at SLM, and for the most part, there is a wide variety of skills to learn.

    Cons

    Horrible hours, and the company doesn't value their employees. Senior management is driving the company into the ground. Layoffs are happening left and right, and others are expected to fill in the slack. The company manages by reaction, and there is no communication between the business and IT areas. Even worse, the company treats their borrowers terribly, and does nothing to improve the overall customer experience.

    Advice to ManagementAdvice

    Al Lord should be fired. He could care less about the employees.

    Doesn't Recommend
    Disapproves of CEO
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