Sallie Mae

  www.salliemae.com
  www.salliemae.com
There are newer employer reviews for Sallie Mae

 

be ready to use words that work

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Customer Service Representative in Wilkes Barre, PA
Current Employee - Customer Service Representative in Wilkes Barre, PA

I have been working at Sallie Mae

Pros

the training classes they give really are going to be foundation to be a top seller. take it seriously if you want any chance to win

Cons

sometimes it can get real boring if its a slow day and no one is calling in on the phones

Advice to ManagementAdvice

seriously, the emails we get are incessant . who has time to read about every little change in the processes. sheesh

Recommends
No opinion of CEO

161 Other Employee Reviews for Sallie Mae (View Most Recent)

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  1.  

    Once was a great place to work...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Marketing in Reston, VA
    Current Employee - Marketing in Reston, VA

    I have been working at Sallie Mae

    Pros

    Great work-life balance and great people.

    Cons

    Poor communication from executive management, instability and constant change that is mis-managed and very disruptive to productivity. HQ move from Reston to DE has eliminated possibility of growing/continuing career in this area.

    Advice to ManagementAdvice

    Senior/executive leadership needs better communication amongst each other.

    Doesn't Recommend
    Disapproves of CEO
  2.  

    Expect possible layoffs and lots of office politics.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Financial Analyst in Reston, VA
    Former Employee - Financial Analyst in Reston, VA

    I worked at Sallie Mae

    Pros

    Decent benefits and compensation. Some promotional opportunities if you are willing to give up a lot personal family time (probably not a big issue if you are single).

    Cons

    Very political atmosphere. Really need a mentor (someone in your senior management chain who likes you and appreciates your work) to have the best opportunities for advancement. People who just work hard and try to do their job (but don't really play office politics) are often not rewarded.

    Advice to ManagementAdvice

    Take steps to eliminate the "boys club" atmosphere. Too many people are promoted based on who they know, or who they are friends with in senior management, instead of their contributions to the organization.

    Disapproves of CEO
There are newer employer reviews for Sallie Mae

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