There are newer employer reviews for Sallie Mae

1 person found this helpful

it was a good experience

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Collector I in Whitewater, WI
Former Employee - Collector I in Whitewater, WI

I worked at Sallie Mae

Pros

The pay was sweet if you were a good collector that is.

Cons

the stability was terrible, always afraid of getting fired

No opinion of CEO
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  1. be ready to use words that work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Customer Service Representative in Wilkes Barre, PA
    Current Employee - Customer Service Representative in Wilkes Barre, PA

    I have been working at Sallie Mae

    Pros

    the training classes they give really are going to be foundation to be a top seller. take it seriously if you want any chance to win

    Cons

    sometimes it can get real boring if its a slow day and no one is calling in on the phones

    Advice to ManagementAdvice

    seriously, the emails we get are incessant . who has time to read about every little change in the processes. sheesh

    Recommends
    No opinion of CEO
  2. Once was a great place to work...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Marketing in Reston, VA
    Current Employee - Marketing in Reston, VA

    I have been working at Sallie Mae

    Pros

    Great work-life balance and great people.

    Cons

    Poor communication from executive management, instability and constant change that is mis-managed and very disruptive to productivity. HQ move from Reston to DE has eliminated possibility of growing/continuing career in this area.

    Advice to ManagementAdvice

    Senior/executive leadership needs better communication amongst each other.

    Doesn't Recommend
    Disapproves of CEO
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