Sam's Club

www.samsclub.com
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There are newer employer reviews for Sam's Club

1 person found this helpful  

Surprisingly supportive environment.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Customer Service Representative in Oklahoma City, OK
Former Employee - Customer Service Representative in Oklahoma City, OK

I worked at Sam's Club part-time (less than a year)

Pros

Pay for a college student was good (could not survive if this was my career). Hours were consistent and you met a wide variety of people from all kinds of backgrounds. Was easy for me to move up and was promoted once during my one year of employment and was about to be promoted again before deciding to leave.

Cons

It's the mother of all retail, and the customers feel entitled because they buy a membership, never been cursed at more. Impossible to get time off. Not the most intelligent co-workers.

Advice to ManagementAdvice

My management was above par from my understanding. Don't be as tolerant of rudeness from employees to members.

Recommends
Neutral Outlook
No opinion of CEO

1303 Other Employee Reviews for Sam's Club (View Most Recent)

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  1. 2 people found this helpful  

    Crappy Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Macon, GA
    Current Employee - Anonymous Employee in Macon, GA

    I have been working at Sam's Club part-time (more than 3 years)

    Pros

    - Starting pay is above what you would make at other retail companies.
    - Free membership card.
    - Yearly profit sharing if your store does well in sales.
    - Very easy to advance into management
    - An OK job for people only looking to work a few hours a week.

    Cons

    This is a Wal-Mart company so you'd be a fool to think anything positive about this company.

    - In order to help the company meet its sales goal, associates are pressured (almost forced) into becoming a Plus member and signing up for a Sam's Club credit card.

    -Associates are poorly trained. You spend your first day or two on the job stuck in front of a computer learning about the company and the basics of your job title.

    - Unless you're a full time associate, you're going to need a second job. Part time associates work between 8-25 hours a week. Of course you need a second source of income if those are your weekly hours; however, Sam's Club frowns upon having a second job. They want you to have open availability so you can work when they need you. If you get a second job, there is a strong possibility that you will be cut from the schedule. The same applies to college students as well. Because of this, half of the associates here depend on government benefits to survive

    - Very easy to move up in management with little education/training. This lead to having supervisors/managers who are incompetent (bad attitudes, poor communication skills, horrible people skills, completely clueless as to whats going on/what they're doing).

    - You're constantly reminded that you're replacable. "Unemployment is high! There are plenty of people who need a job," is the main thing you hear out of management's mouth.

    - The is a ton of favoritism. Associates who are in a clique with the right supervisors or managers can get a slap on the wrist for doing something that could cost an associate outside of the clique his/her job.

    -

    Advice to ManagementAdvice

    You expect your associates to be happy and excited about their job, but you provide a very depressing work enviroment for them. Be a little bit more caring and willing to listen.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Great first real work experience!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Houston, TX
    Former Employee - Anonymous Employee in Houston, TX

    I worked at Sam's Club part-time (more than 3 years)

    Pros

    Entry level compensation is better than most of its competitors. There are various departments to learn and work. Supervisors somewhat flexible with part time employees who are college students.

    Cons

    After the holiday season, some part time employees are subject to being laid off to make up for slower start of the year. Not much for career advancement unless a manager.

    Recommends
    Neutral Outlook
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