Sam's Club

  www.samsclub.com
  www.samsclub.com
There are newer employer reviews for Sam's Club

1 person found this helpful  

A good place to get some experience, or start to build a career

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Checkout Supervisor, COS
Current Employee - Checkout Supervisor, COS

I have been working at Sam's Club part-time (more than 3 years)

Pros

Plenty of opportunity to advance if you're willing to work hard and go the extra mile. A great place to learn some new skills and for a student it's a perfect place to take on some responsibility and gain some real world experience while helping pay your way through school.

Cons

Frequently the needs of associates on the store level are ignored by Market, Regional, and other corporate Management in favor of maximizing profitability and decreasing cost, so they can look good to their own bosses. Many stores also have "blockers" - long time associates who do a bare minimum, and get by on the hard work of others' looking to advance in their careers, but hold back up and coming associates from getting into positions of leadership.

Advice to ManagementAdvice

Market and Regional management need to avoid micromanaging at the store level, and give stores the support and staffing they need to take care of members. The most frequent complaints about Sam's in general are:
1) There are always long lines.... as compared to Costco as a result of the so-called "Member Needs Scheduler." This could be taken care of by NOT trying to forecast sales so precisely, and schedule literally the bare minimum necessary.
2) The associates aren't always the friendliest. This can easily be helped by giving store level management the ability to schedule a more consistent staffing plan, which reduces the frequency of associates trying to run in three directions at once and handle three requests simultaneously.
3) Finally, Sam's needs to differentiate itself from Wal-Mart. Too much of late, members are remarking that they'd rather shop at Wal-Mart where they can get many of the same products at a similar price. Roz has been doing a good job of trying to focus on high quality fresh products, and bringing the focus back to our business members, but too much has been made of trying to make the "everyday shopper" profitable with the Plus membership.

Recommends
Negative Outlook
No opinion of CEO

1199 Other Employee Reviews for Sam's Club (View Most Recent)

Sort: Rating Date
  1.  

    Decent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Meat Wrapper in Holland, OH
    Current Employee - Meat Wrapper in Holland, OH

    I have been working at Sam's Club part-time (less than an year)

    Pros

    It is a mix paced environment it can be super busy or incredibly relaxed. The customers are generally polite and enjoyable to converse with. Coworkers are fun to work with. Overall good work experience and environment

    Cons

    pay is based on previous work experience as opposed to quality of work done and diligence toward getting the Job done.

    Advice to ManagementAdvice

    Appreciate the sacrifices your employees make.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Awesome

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Wireless Sales Consultant in Littleton, CO
    Current Employee - Wireless Sales Consultant in Littleton, CO

    I have been working at Sam's Club part-time (more than an year)

    Pros

    Powerful people to work for and great customer service and bonding with members.

    Cons

    There is not immediate lead or management position available to apply for in the near future after being employed almost two years.

    Advice to ManagementAdvice

    No availability to be promoted in the near future

    Recommends
    Positive Outlook
    Approves of CEO
There are newer employer reviews for Sam's Club

Work at Sam's Club? Share Your Experiences

Sam's Club

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.