There are newer employer reviews for Sam's Club

 

A decent enbironment

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Deli Team Lead in Midwest City, OK
Current Employee - Deli Team Lead in Midwest City, OK

I have been working at Sam's Club full-time (more than 3 years)

Pros

The pay isn't terrible for the industry. Holiday pay, bonuses, healthcare and dental, vacation time is wonderful, annual evals that give some good size raises.

Cons

Scheduling can be problematic. Corporate bs knows no ends.

Advice to ManagementAdvice

Be flexible. Hire more. More happy people are what this business needs.

Recommends
Neutral Outlook
No opinion of CEO

1124 Other Employee Reviews for Sam's Club (View Most Recent)

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  1.  

    You will be able to pay your bills

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Gas Station Associate and Floor Associate in Greensboro, NC
    Current Employee - Gas Station Associate and Floor Associate in Greensboro, NC

    I have been working at Sam's Club part-time (more than an year)

    Pros

    The pay is decent and the schedules are flexible. You also get to meet people from different backgrounds. There are many advancement opportunities.

    Cons

    Poor management. The managers will create excuses to get an employee fired and the tend to promote those who they favor.

    Recommends
    Approves of CEO
  2.  

    What you need to know about working here.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Membership Associate in Fern Park, FL
    Former Employee - Membership Associate in Fern Park, FL

    I worked at Sam's Club part-time (more than an year)

    Pros

    Benefits for part time workers after 2 years. Easy to accumulate stock. Quick advancement if you're willing to work hours that are all over the board. Cashiering and floor workers see physical benefits because of the exercise. Excellent break structure: very well enforced. The amusement of customers returns is worth mentioning. You'll walk into your house after a shift chuckling, saying "You'll never believe what happened today".

    Cons

    Cashiering comes with a price- you'll be expected to memorize lengthy scripts to upgrade memberships and you'll have to recite them to every shopper. They hate it and get angry. Management implies that if you don't get two upgrades per day you will lose your job. As a manager your priorities are strictly to the club. If an associate's kid gets hurt at school or the associate is very sick management has been taught to tell you "no, you can't leave." Or "no, you can't not come in." and threaten you with counseling that doesn't wind up happening. I worked tons of extra shifts and called in two times in a few years and got that treatment- once was because of a car accident (totaled by getting tboned) turning into the parking lot- I was threatened with counseling even though they came out to see the accident scene. They don't tell you that halfway through the year they start longer hours. All of a sudden your schedule changes to 9:45. I'd finish my closing work by 9:05 and just walk the aisles looking for stuff to do. My being there late when the store was already in order was a waste of their money. Unless there is something to do the employees should be allowed to go home. They do not address this and will not allow you to only work until 9:00. Also, they do not tell you at hire date that between Nov and Jan 15th they will not give you off or adjust a schedule so they can avoid the headache of schedule changes. That means if you need wed off on Nov 5th for any reason they say no, and will not approve of trading with someone. Expect to work the worst hours anytime you get promoted- it'll stay like that until a new person joins your area. Occasional weekends means 8 hours sat and sun. They will work you full time for a few weeks and then give you a 20 hr week so they can avoid giving you benefits. The leadership tract ("I am a leader" program) tends to never actually start, even if they give you the materials. The mentorship program is a joke- they don't mentor you ever, just put you into the computer as one of their 3 mentees. It looks good on a resume. The computer based learning and leadership assessments are excellent though. Be prepared to sweat out home office coming in and quizzing you on scripts.

    Advice to ManagementAdvice

    You're doing it right. Managers who wrangle the part timers well are promoted and they should be. If someone doesn't like the cons listed above, they can leave. There are many others who will conform. Only advice is to explain to employees what the 9:45 scheduling is about.

    Doesn't Recommend
    Approves of CEO
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