San Francisco Municipal Transportation Agency

www.sfmta.com
There are newer employer reviews for San Francisco Municipal Transportation Agency

 

Intelligent, hard-working, committed people

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Anonymous Employee in San Francisco, CA
Current Employee - Anonymous Employee in San Francisco, CA

I have been working at San Francisco Municipal Transportation Agency

Pros

Work with some of the best and brightest; great benefits; strong commitment to the environment both internally and externally; chance to shine and be noticed

Cons

City system that allows people with tenure, regardless of their ability, to bring home bigger paychecks than you and does not allow you to compete without changing your job classification and testing for the classification (if testing is even available)

Advice to ManagementAdvice

Stay the course. New leadership has definitely put Muni on the right track. The agency has always been a whipping boy, particularly from those who are quick to judge and really have no idea how city government works. There are unique transportation issues as well as political issues tied to funding that mandate our ability as to what we can and cannot do.

Recommends

12 Other Employee Reviews for San Francisco Municipal Transportation Agency (View Most Recent)

Sort: Rating Date
  1.  

    A job serving the the people in the city and county of San Francisco

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Transit Operator 9136 in San Francisco, CA
    Current Employee - Transit Operator 9136 in San Francisco, CA

    I have been working at San Francisco Municipal Transportation Agency

    Pros

    You want to work in the city you live in and serve the community by transporting people from point A to point B in a safe and efficiently as possible while providing the best customer service you can offer.

    Cons

    You have to deal with all types of people from the richest of rich to the poorest of poor. It is a civil service job so you are expected to work holidays and nights.

  2.  

    You win some, you lose some, with this job you mostly lose.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Transit Operator in San Francisco, CA
    Former Employee - Transit Operator in San Francisco, CA

    I worked at San Francisco Municipal Transportation Agency

    Pros

    Reasonable Good Pay
    Excellent Health Care & Retirement Benefits
    Free Uniform
    Free bus & metro rides
    The Union will support you even if you are not a member.
    It is fun driving the bus, seeing the city and meeting interesting passengers on a daily basis.

    Cons

    Right or wrong he San Francisco public hates (has an extremely poor opinion of and little respect for) MUNI employees.

    Passengers can be rude, hostile, disrespectful and pose a physical danger to you.

    San Francisco traffic and roads are horrible to navigate.

    Currently Transit Operator pay rate is based on the average pay rates of two other Municipal Transit Agencies in the country. SF MUNI/MTA is determined to remain the second highest paying transit system in the country. If the other two agencies do not receive or request a pay increase for years or the increase is not substantial (over a certain percentage) then you as a MUNI operator will not receive an increase in salary.

    The overall salary for the position is stated as if you worked 40 hours a week without being assigned a run to drive. Depending on your run assignments your salary may be significantly less than the base salary for the position.

    Overtime is built into the schedule and cannot be refused if its in the run time.

    No lunch breaks (20 minutes is built into your scheduled run time however you are not allowed to stop to have lunch.)

    No breaks (Layover time is not break time - it is to be used to reset the coach for the next trip, in case of traffic & locate a safe restroom or to eat lunch as quickly as possible.)

    Random work schedules (You may work 6 hours for little pay or 11 hours and 59 minutes with long layover time or 8 to 9 hours straight through and if you do not have seniority to have a fixed run your schedule including start & finish times can change daily with little notice.)

    You must bid on run assignments and have seniority in order to maintain run assignment.

    An entire schedule & the bids for runs on the schedule may be scrapped at a moments notice because of disagreement with the MTA board, MUNI management or a grievance filed by senior Transit Operators.

    Chances for advancement slim to none.
    The public's misconceptions regarding performance standards & wages leads to a hostile workplace.

    No support from management.

    No support from fellow Transit Operators. If you have a dangerous situation or a mechanical issue on the bus your fellow Operators may not and probably won't assist you.

    No support from the riding public. When a crime is committed on the bus the passengers you need as witnesses will flee rather than provide information to the police.

    Few designated restrooms for Transit Operators.

    The Transit Operators Union can lobby for changes, benefits etc that you do not agree with and depending on how and when its done you may have no say in the issues at all.

    Broken down or damaged equipment - that could potentially endanger or harm you on the job.

    Supervisors and Inspectors enforce rules that contradict the "safety first" mission statement.

    Advice to ManagementAdvice

    Advancing from Transit Operator to Inspector is a completely subjective and irregular process. There is no standard test, there are no standard requires, applications periods come and come without ever being announced or published for operators to submit for consideration.

    If you are friends with an Inspector then you can hope that he/she will inform you when applications are being accepted and that they will submit your name for consideration. You also have to hope that that Inspector is friends with other Inspectors who will support your application.

There are newer employer reviews for San Francisco Municipal Transportation Agency

Work at San Francisco Municipal Transportation Agency? Share Your Experiences

San Francisco Municipal Transportation Agency

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.