There are newer employer reviews for Satmetrix

 

Things are looking up....

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee

I worked at Satmetrix full-time

Pros

A great chance to work with a group of talented people who are passionate about customer experience and invented Net Promoter! The newer packaged products on the Xperience platform are making a good impact on the SMB market which is a growth area for Satmetrix. The new Social Media product (SparkScore) is getting a lot of interest from the press, clients and prospects alike.

Cons

Historical delays to the delivery of the new Xperience platform put Satmetrix behind it's competitors for a while. Although the team have made huge strides in this area over the last year this had a big impact on staff, the company and it's customers.

Advice to ManagementAdvice

Subject Matter Expertise in customer-facing teams is important, even in the new SME market, you need to beef this up again. Focus on executing flawlessly.

Positive Outlook
Approves of CEO

62 Other Employee Reviews for Satmetrix (View Most Recent)

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  1.  

    What a transformation in last 2 years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Satmetrix full-time for more than a year

    Pros

    Great team
    Nice product
    If you are enthusiastic, then sky is the limit
    Great leadership

    Cons

    nothing much as of now

    Advice to ManagementAdvice

    Need to work on long term strategy

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Tremendous progress last one year

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Satmetrix full-time for more than a year

    Pros

    Much better product, terrific team of enthusiastic people. Great leadership. More than 75+ customers live on Xperience last one year. Company poised for growth.

    Cons

    No cons as I see it.

    Recommends
    Positive Outlook
    Approves of CEO
There are newer employer reviews for Satmetrix

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