Satmetrix
3.2 of 5 55 reviews
www.satmetrix.com San Mateo, CA 150 to 499 Employees

55 Employee Reviews (View Most Recent)

Sort all reviews by: Date Rating
in
  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

Things are looking up....

Anonymous Employee (Former Employee)

ProsA great chance to work with a group of talented people who are passionate about customer experience and invented Net Promoter! The newer packaged products on the Xperience platform are making a good impact on the SMB market which is a growth area for Satmetrix. The new Social Media product (SparkScore) is getting a lot of interest from the press, clients and prospects alike.

ConsHistorical delays to the delivery of the new Xperience platform put Satmetrix behind it's competitors for a while. Although the team have made huge strides in this area over the last year this had a big impact on staff, the company and it's customers.

Advice to Senior ManagementSubject Matter Expertise in customer-facing teams is important, even in the new SME market, you need to beef this up again. Focus on executing flawlessly.

– I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

     

    What a transformation in last 2 years

    Anonymous Employee (Current Employee)

    I have been working at Satmetrix full-time for more than a year


    Pros: Great team Nice product If you are enthusiastic, then sky is the… Cons: nothing much as of now Advice to Senior Management: Need to work on long term strategy Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

     

    Tremendous progress last one year

    Anonymous Employee (Current Employee)

    I have been working at Satmetrix full-time for more than a year


    Pros: Much better product, terrific team of enthusiastic people. Great leadership. More… Cons: No cons as I see it. Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More
There are newer reviews on Satmetrix.

Worked for Satmetrix? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.

Glassdoor is your free inside look at Satmetrix reviews and ratings — including employee satisfaction and approval rating for Satmetrix CEO Richard M. Owen. All reviews posted anonymously by Satmetrix employees.