There are newer employer reviews for Satmetrix

1 person found this helpful  

Great place to work, super people -great new energy and momentum.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee in San Mateo, CA
Current Employee - Anonymous Employee in San Mateo, CA

I have been working at Satmetrix full-time (less than an year)

Pros

Satmetrix is a great place to work. Energy is high and the market opportunity is huge. The company has always been the leader in Net Promoter software since the early days when it was co-created with Bain. Now Satmetrix has turned itself into the only true cloud software provider for customer experience and voice of the customer programs. Revenue and customer growth is on a tear and the product teams are building great new stuff in areas like social media analytics and self-service software.

Cons

There are some places where the company needs additional resource and hiring to keep pace with growth is sometimes a challenge. Focus on the big wins and make fewer bets to move the needle.

Advice to ManagementAdvice

Speed up the chase on the new market opportunities! The space is really cooking and timing is key. Get more of that market leading expertise into the product!

Recommends
Positive Outlook
Approves of CEO

68 Other Employee Reviews for Satmetrix (View Most Recent)

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  1.  

    Really fun and energetic place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sale Engineer in Atlanta, GA
    Current Employee - Sale Engineer in Atlanta, GA

    I have been working at Satmetrix full-time (less than an year)

    Pros

    The cool vibe, unbridled energy and strong management support characterize the professional environment here at Satmetrix. The office space is spectacular. I like the companies focus on shared success and making sure that contributions to the organizations are recognized and publicized.

    Cons

    Its hard to come up with a list of cons. The coffee is good, the people are great and the comp package is super generous. It seems that the office don't communicate with each other as often as they should.

    Advice to ManagementAdvice

    Focus on developing communication between sites. Perhaps putting together project teams that pull people from various locations will build regular and successful communication.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Satmetrix blew the greatest opportunity in CEM

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive in San Mateo, CA
    Former Employee - Account Executive in San Mateo, CA

    I worked at Satmetrix full-time (more than an year)

    Pros

    Lots of smart people, exciting engagements.

    Cons

    No visionary leadership in product, strategy, marketing or sales.

    Advice to ManagementAdvice

    Get into the details and learn from the frontlines.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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