76 Employee Reviews (View Most Recent)

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2 people found this helpful  

Fun environment but not the most professional

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Compliance Director  in  Miramar, FL
Former Employee - Compliance Director in Miramar, FL

I worked at Saveology.com full-time for less than a year

Pros

Fun, ever changing, Free Candy, Soda, and Popcorn!

Cons

Unprofessional, many people who were once call center reps now hold Sr. level roles and are not qualified to hold these postions.

Advice to ManagementAdvice

Change has to come from the top down, you cant just want the people that report to you to do right by your customers.

Doesn't Recommend
Negative Outlook
No opinion of CEO

Other Reviews for Saveology.com

  1. 2 people found this helpful  

    Worst job I ever had

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Management  in  Margate, FL
    Current Employee - Management in Margate, FL

    I have been working at Saveology.com full-time for more than 3 years

    Pros

    Free coffee and candy in the Managers break room.

    Cons

    This immoral, unethical company fosters the idea of making the sale at any cost - it doesn't matter if you lie to the customer, or make promises you know you are unable to fulfill, as long as the customer commits to making the sale. Saveology is an outsource call center for various telephone, cable and modem services. The sales agents, even those who are working in the Philippines, India or South America, are instructed to say that they are located in Florida, many even talk about the weather conditions in FL that day.
    There is a division that provides technical support similar to Apple Care. Saveology pays to be one of the first links on the screen when a customer does an internet search for technical support for a brand, i.e. Apple. Customers call, thinking they are speaking directly with Apple Care, or HP Support, and the sales agents do not tell them that they are speaking with Saveology. Many of these agents actually tell the customer that they did not purchase telephone support, even though (in the case of Apple) it comes free of charge. The customer is then convinced to purchase support for $100 or more, which they don't need.
    An indication of employee dissatisfaction is the number of staff who, even in a poor economy, have resigned, many without having another job to go to. Even high level management positions have had a high turnover rate.
    In the last few months, their BBB rating has become and F, and they have lost their accreditation. I am currently looking for another job because I have serious doubts as to whether Saveology will still be operating five years from now.

    Advice to ManagementAdvice

    Start treating employees with some respect, and encourage them to make a valid sale to the customer instead of encouraging unethical sales practices.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Avoid at all costs.

    Former Employee - Tech Support(Riiight More Like Scam/Sales)  in  South Plainfield, NJ
    Former Employee - Tech Support(Riiight More Like Scam/Sales) in South Plainfield, NJ

    I worked at Saveology.com full-time for less than a year

    Pros

    There are no pro's to working there.

    Cons

    Everything.They even lie to you on pay they always short you.Training is a week sometimes a couple days,by a lady you can tell a mile away doesn't have a clue about telesales let alone how to train people into it.

    You're thrown to the wolves to sell scams all day and get pressured and harassed when you need assistance. Management is psycho's,bullies,dummies or a combination.

    They LOVE humiliating people there and then fire them anyways.

    You're better off flipping burgers or greeting people at Walmart .There you won't get fired for parking in the boss's spot or not selling after a long THREE WEEKS!

    Worst experience of all time.Just getting yelled at and scamming people on the phone.This company should be investigated by the Feds.

    Advice to ManagementAdvice

    Fire yourselves and hire people with real call center experience in legit enterprises.Not people with fake medals.

    Doesn't Recommend
    Negative Outlook
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