There are newer employer reviews for Schwan's
There are newer employer reviews for Schwan's

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Helpful (1)

Customer Service job sucks

  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Customer Service Representative in Bolingbrook, IL
Former Employee - Customer Service Representative in Bolingbrook, IL

I worked at Schwan's full-time (More than 5 years)

Doesn't Recommend
Negative Outlook
Disapproves of CEO
Doesn't Recommend
Negative Outlook
Disapproves of CEO

Pros

Salary is Livable, after they pay you for gasoline. Benefiits are just OK.

Cons

Too many hours.. 12-13 hour days comes out to minimum wage pay. also ,Schwan'sConsumer Brands treats employees like indentured servants, show up for meetings that you are NOT paid for, and do Saturday and Holiday product demos and take pictures of displays ON YOUR OWN TIME. They tell you Too much time at home is not good for you.

Advice to Management

Have less middle managers. If you are a MANAGER, go out into the FIELD and see how the real world works. For instance, actually visit a store manager and spend time at the account.

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  1. Helpful (1)

    Professional Home Delivery business

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Route Sales Representative in Fremont, CA
    Current Employee - Route Sales Representative in Fremont, CA

    I have been working at Schwan's full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great benifits, 20% food discount for employees, great work ethic

    Cons

    For those that don't like 12 hour plus days..

    Advice to Management

    Continue to hire individuals with good old fashion hard work ethic


  2. Helpful (2)

    Good Pay-Ridiculous Hours

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Manager in Eagan, MN
    Former Employee - Customer Service Manager in Eagan, MN

    I worked at Schwan's full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Good Pay. Started at 38k with opportunity for commission if you were lucky enough to get a solid route that hadn't already been picked clean by surrounding route drivers

    Cons

    Working 60-70 hours per week with 60 being at the absolute bottom end. I'm told that it was a much better place to work for a family man when Marvin was alive. When he passed and Alfred took over things just got worse and worse.

    Advice to Management

    Don't lie to your CSMs about corporate deciding that they're unable to run their holiday route on a "build day" so must run entire route then the build day and then run the holiday route on the Saturday prior to the holiday. Not a good idea when men are working 65-70 hours per week. That was the final straw for me and I quit.


There are newer employer reviews for Schwan's
There are newer employer reviews for Schwan's

See Most Recent

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