251 Employee Reviews (View Most Recent)

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customer service rep.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Customer Service Representative  in  Phila, PA
Current Employee - Customer Service Representative in Phila, PA

I have been working at Schwan's full-time

Pros

nice folks, good people, friendly

Cons

no pay, long hours long way to drive

Advice to ManagementAdvice

pay more

Doesn't Recommend
Neutral Outlook
No opinion of CEO

Other Reviews for Schwan's

  1.  

    Consumer Brands Minneapolis based position

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Minneapolis, MN
    Current Employee - Anonymous Employee in Minneapolis, MN

    I have been working at Schwan's full-time for more than 10 years

    Pros

    Strong leadership trying to do the right thing to transform the business and fix the business for sustainable long term success.
    Ability to make an impact and a lot of exposure to senior leadership.
    Competitive benefits
    Focus on culture and values

    Cons

    Lack of bonus during business transformation.

    Advice to ManagementAdvice

    Stay the course - transform the business for the long term versus being short term focused.

    Recommends
    Positive Outlook
    No opinion of CEO
  2. 2 people found this helpful  

    The most horrible job I have ever had!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Route Sales Representative, Schwans  in  Shorewood, IL
    Former Employee - Route Sales Representative, Schwans in Shorewood, IL

    I worked at Schwan's full-time for more than 5 years

    Pros

    Absolutely Nothing! Nothing, Nothing and Nothing.

    Cons

    Very long hours, no flexibility, no sick days, have to use personal phone with no phone allowance.

    Advice to ManagementAdvice

    There is such a disconnect between corporate and the actual depots. Corporate has no idea that outside of MN that no one knows of Schwans. They have no advertising or commercials outside of MN. I am very surprised that the home service is still operating. I'm sure the employees at corporate have nothing but great things to say about the company, but employees at the depot are treated horribly by management. No sick days, and if you are sick you have to come in on your day off to make it up or use a vacation day. They make you use your personal cell phone to conduct business but don't give any money towards that. There is absolutely NO advancement opportunity at the depot level. The company say they value family, but have you work from 9am to 9pm everyday and were having us work on Saturday on occasion. Just an overall horrible company to work for if its home service. They don't care about your home life and just wants to work the hell out of you for HORRIBLE pay.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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