251 Employee Reviews (View Most Recent)

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Happy

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - TSL
Current Employee - TSL

I have been working at Schwan's full-time for more than 8 years

Pros

Fair pay for good work

Cons

Micro managing by upper middle

Recommends
Positive Outlook
No opinion of CEO

Other Reviews for Schwan's

  1. 3 people found this helpful  

    Going Downhill Fast

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - District Sales Leader  in  Marshall, MN
    Former Employee - District Sales Leader in Marshall, MN

    I worked at Schwan's full-time for more than 10 years

    Pros

    There were many in the beginning but now only a few. Gone are the profit sharing, award banquets, contests, club levels etc. etc. The 40% employee discount is good but not really when you consider the declining product quality. There are still some good people within the organization. The RSR's are for the most part good HARD WORKING people who get stepped on daily in many ways. As well as all of the great people behind the scenes working on the operations crews. The SDSS's and the MH's get no respect but are a solid group. The customers who still buy are loyal and forgiving.

    Cons

    Where to start. There are too many to list. The main reason it has gotten so bad is when Marvin passed away and the Board of Directors brought in outside leaders to "fix" the business and they failed. 4 CEO's and over 7 President's of Home Service since Marvin passed. It takes each externally hired leader months if not years to learn the home delivery route sales business. It is unique. They just keep replacing the people who moved up the ranks through hard work and hired externally "educated" leaders who are 9 to 5'ers. The internal management who are still there are too scared to speak their minds and just go with the flow to keep their jobs. Now there are too many to remove and the Company will never be close to as great as they once were. By doing this and not fixing the real problems (junk equipment, HHC's, trucks, turnover, product quality. etc. etc.) they have eroded everything Marvin had built. HR is embedded and involved in every aspect of the business. They are now the true Leaders of Schwan's. As they continue to run things there will always be a greater need for them (HR and Legal) until the Company is sold or folds. I will be shocked if they last more than another 5 years.

    Advice to ManagementAdvice

    Pay your hard working RSR's and TSL's a decent wage and then promote the cream of the crop. Remove the externally hired deadbeats in management who have no clue about what the RSR's do day in and day out to make a living. Revamp HR and the control they have over every aspect of SHS. Or they will be the death of Schwan's.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. 4 people found this helpful  

    Unrealistic Expectations and Poor Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Route Sales Representative
    Current Employee - Route Sales Representative

    I have been working at Schwan's full-time for more than 3 years

    Pros

    There is a pretty hefty discount on the food, which is good. Management is also very hands off while actually out in the field, and reasonable tools are provided to help boost sales. Fairly decent insurance and 401(k)

    Cons

    As of right now, RSR expectations are ridiculous. You are lucky if you can get by with an 11.5 hour day (my longest day pushes 14 hours). If you are sick or there is an emergency, you are required to make that day up on your day off. Sick days are non existent, vacation days are a joke compared to the amount of hours that you put in. Vertical advancement is non existent (there are only 2 real positions past RSR).

    Advice to ManagementAdvice

    Realize that many of the drivers that are making the company all of the money actually have lives outside of the truck. No door-to-door salesman should ever be expected to knock on someones door at 9 o'clock at night.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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