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2 people found this helpful  

Schwan's a place where people like to work???? Upper Management gets rid of long tenure Management Employees.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Location General Manager  in  Pittsburgh, PA
Former Employee - Location General Manager in Pittsburgh, PA

I worked at Schwan's

Pros

The pay and benefits is fair and for Management good. Awesome products. Some autonomy for Route Drivers and Warehouse Managers.

Cons

Long hours 12 - 14 hours for Route Drivers, a Minimum of 12 is Mandatory. Longer hours for Location General Managers 70 to 80 hours per week, 6 days per week. Very weak recognition from upper management and Schwan's has recently eliminated almost all their recognition programs for employees. The sales and profit of the Home Service side of the company has been on a downward spiral since 2002. Very poor communication from the top down CEO Greg Flack to the Route Person Level. Micromanagement of employees and Managers. Inaccurate inventories and stock on route trucks and depot freezer due to cutting back of employees in the warehouse crews. These people work with a skeleton crew, some days when crew members are on vacation or sick, the warehouse manager or one crew member will have to pull and load as many as 20 trucks, this is not only dangerous but it makes Schwan's warehouse look like a sweasthop, your employees should be treated better than this. Overutilization of Termination at will clause with or without any reason. The Schwan Food Company does not show that it cares about its employees.

Advice to ManagementAdvice

Try caring about and listening to your employees cares and concerns. Vice Presidents of Sales go out in the field to Depots and try treating your CSM's and LGM's with some respect, VP's don't just go to a depot with your DGM's and set in a corner on your laptop computer and ignore everyone . DGM's don't go to the depots and try to manage your LGM's people by barking orders or yelling and sometimes using profanity. DGM's quit comming to depots and asking your managers who are you going to terminate today or tomorrow. Ask how can we help some of your people be better CSM's. Start implementing some attainable incentive programs instead of using fear tactics, eg meet our expectations or be fired. Recognize your employees for their hard work as they are busting it for you. Shorten the work day for your Customer Service Managers and Location General Managers. Take a good look at your Human Resource Managers, their main objective should be to implement good ideas and programs to help employees grow and remain loyal to Schwan's not just focus on how can we terminate this person legally and save us from a lawsuit. Employees are your greatest asset, they should be treated as such. Quit terminating route people and Location General Managers and DGM's for no good reason other than the at will clause. I can name four long time Managers. I am speaking truthfully and from the heart as a past employee, I was a hardworking and very dedicated past upper Management employee spanning a career of more than two decades. The last couple of years with the Schwan Food Company was very different from the preceding two decades. For the founder's sake Marvin Schwan, if the company is to remain in business these things have to change.

Doesn't Recommend
Disapproves of CEO

Other Reviews for Schwan's

  1. 1 person found this helpful  

    Long Hour and No Life

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - CSM  in  Omaha, NE
    Current Employee - CSM in Omaha, NE

    I have been working at Schwan's

    Pros

    It's a paycheck
    Some of the customer are fun

    Cons

    No life outside Schwan's due to long hours, 12 to 14 hour days is a must
    Little or no time off
    Low pay
    When starting plan on knocking on door all day long to find new customers
    You may work as many as three weeks without a day off

    Advice to ManagementAdvice

    Better pay is needed for CSM for the long hours worked
    Schwans needs to find a new way of finding customers

    Doesn't Recommend
    Disapproves of CEO
  2. 1 person found this helpful  

    Loved the actual job- But..... worst corporate decisions and changes ever.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - CSM  in  Grand Rapids, MI
    Former Employee - CSM in Grand Rapids, MI

    I worked at Schwan's

    Pros

    The company has a good product and also has unique service as well as some unique products. I enjoyed working with the customers on a regular basis.

    Cons

    Long hours, pay plan and criteria changed monthly. No time off for any holidays, and it took a year to get any vacation and then your ridiculed for using it because it hurts your route. Corporate made changes weekly for things and 99% of them were not for the better. Would still be working there if it were run properly and they treated employees like they had outside lives.

    Advice to ManagementAdvice

    Stop treating the employees like they are just machines and don't have anything else going on in their lives. Let the employees get a few days off once in a while and stick to a pay plan.

    Doesn't Recommend
    No opinion of CEO
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