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No infrastructure to support management needs and forced "volunteer" work

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Department Director in Seattle, WA
Former Employee - Department Director in Seattle, WA

I worked at Sea Mar

Pros

Sea Mar has a great mission and some of the most dedicated staff you will ever encounter. People generally get along well with each other and respect one another. Very friendly for the most part and everyone there suffers together, forming strong and lasting bonds.

Cons

Managers and Directors are forced to do menial tasks and become experts in areas where they are not supposed to be spending their time. They find themselves responsible for becoming EMR template builders, HR paperwork and policy specialists, Infection Control supervisors, event planners, and JCAHO auditors and writers. People who are supposed to be managing the work of teams or developing departments must instead focus on putting out fires every day, filling out useless reports, dealing with constant staff turnover (at last check it was 35% first year turnover rate), doing at least 4 different jobs, dealing with incompetent coworkers or supervisors because quite frankly, they can't and don't attract the best talent (or they fail to keep them due to the pure insanity of it all) and being forced to volunteer weekend and weeknight hours to at least 6 different community events throughout the year. Yes, forced. If you are a supervisor, it is mandatory to plan, coordinate, staff and participate in these events. Probably illegal but this organization is run by fear, so no one is empowered enough to address it. They are an organization of about 1,200 staff and their HR department has only 4 staff, Payroll has 2, IT has 10 and there is one Quality Director responsible for implementing JCAHO throughout the entire organization, with no staff or support. You tear your hair out every day while working here, because for every one step forward, you take two steps back. Impossible.

Advice to ManagementAdvice

Invest in the areas where, for 20 years, you KNOW you need to invest in. You have a house of cards. You are not only responsible to the communities you serve, but to the people who do the day to day work of ensuring the success of the organization. Stop focusing on quantity and look at quality; growth is not meaningful if you become weaker as you grow larger.

Doesn't Recommend
Disapproves of CEO

7 Other Employee Reviews for Sea Mar (View Most Recent)

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  1.  

    Great Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Clinic Manager in Seattle, WA
    Current Employee - Clinic Manager in Seattle, WA

    I have been working at Sea Mar full-time (more than 3 years)

    Pros

    Wonderful organizational mission and great majority of employees are well-intentioned and very caring professionals.

    Cons

    Lots of responsibility, but overall managable

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great Mission, Weak Infrastructure, Lack of Support

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in South Seattle, WA
    Former Employee - Anonymous Employee in South Seattle, WA

    I worked at Sea Mar full-time (more than 5 years)

    Pros

    Sea Mar has a great mission and health care providers who do care.

    Cons

    Sad situation behind the scenes. CEO is growing the business fast but not providing the required infrastructure and supports, such as IT and Training and Accounting and... serious trouble in many of the departments and people are treading water. Inexperienced or unskilled workers are hired in at low wages and expected to fend for themselves, while longer term experienced employees feel taken advantage of, unappreciated, of forced to keep quiet. Numerous people have tried saying something but quit when not listened to - others have quit because they're afraid to say anything about the level of mismanagement. There are big bucks in CEO hands while office employees are crammed several people in the space for one, old leaky buildings, system computers have gone down several times due to outdated equipment so employees have to work on paper then have a huge backlog... long list of items needing attention.

    Advice to ManagementAdvice

    Conduct exit interviews to find out the reasons all those people have left within the past year or two. Remember that your human resources drive everything - yet many feel you only care about your own priorities and goals. CEO is out of touch with how many staff are struggling and how wobbly the infrastructure has become; he is surrounded by an insulated group of supporters. Dangerous situation. Start communicating.

    Doesn't Recommend
    Disapproves of CEO
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