Sears

  www.searshc.com
  www.searshc.com
There are newer employer reviews for Sears

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Sears-Customer Service Representative

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Customer Service Representative in San Antonio, TX
Former Employee - Customer Service Representative in San Antonio, TX

I worked at Sears full-time (more than an year)

Pros

Great opportunities for advancement. Some managers are very kind and understanding. The company is well known and has a good reputation.

Cons

Employee training is lacking and outdated. Some managers are really inexperienced. The company may ask you to move to another position, department, or location and you can be put in a situation where you are forced to accept or quit.

Advice to ManagementAdvice

Put more value into employee feedback.

Recommends
Neutral Outlook
No opinion of CEO

4276 Other Employee Reviews for Sears (View Most Recent)

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  1.  

    Excellent opportunities for advancement in the economically hostile retail industry

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Manager in Greensboro, NC
    Current Employee - Operations Manager in Greensboro, NC

    I have been working at Sears full-time (more than 5 years)

    Pros

    Strong cross-channel support between the different business units. Collaboration among peers in other facilities to come up with plans and solutions that are diverse enough to be uniform across the network.

    Cons

    Negative investor perception despite having a strong balance sheet. Brick and mortar sales slowly declining with online presence growing exponentially causing us to shift focus to online.

    Advice to ManagementAdvice

    Focus on the business that you have been given to run. Identify weaknesses in your units and place process and controls with strong followup to ensure success.

    Recommends
    Positive Outlook
  2.  

    Grandville Sears is a Family!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Grandville, MI
    Current Employee - Sales Associate in Grandville, MI

    I have been working at Sears part-time (more than an year)

    Pros

    Working in the Lands End Department at Sears is great, because there is so much to do!

    Cons

    I have been there for 2 years and I have not received a raise. I still make 7.40 an hour, and I feel that this is unfair considering what is asked of us as sales associates.

    Doesn't Recommend
    Neutral Outlook
There are newer employer reviews for Sears

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