There are newer employer reviews for Sears
There are newer employer reviews for Sears

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With Great Knowledge theres......

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Sales Consultant in Champaign, IL
Former Employee - Sales Consultant in Champaign, IL

I worked at Sears full-time (More than 5 years)

Doesn't Recommend
Negative Outlook
No opinion of CEO
Doesn't Recommend
Negative Outlook
No opinion of CEO

Pros

At Sears ive been treated well they have Great training in product Knowledge, sales skills, and custromer problem solving. mix that with loyal customers, and great product brands, and its not a bad place to start out as a salesman, decent money if you are in the right dept and are able to sell. Managers are flexible with scheduals, and willing to help when needed.

Cons

There is limited room for growth, once a manager has filled a posistion they tend to stay, leaving no room to advance in the company, or if the spot opens they fill it from outside the store before advancing from within. The commision is not equal to the Knowledge and abilities of the sales staff. No raises of base salery or comissions rates, the answer is "Sell more if you want to make more." so Sales staff that are deserving of more are dependant on the avalability of customers to make a living. Customers want things handed to them on a silver plater for having spent X amount of dollars over the years with Sears. Information travels slow from corporate down to staff. computers are old and slow the registers are older. great selling products are never in stock durring big sales.

Advice to Management

Remember that Customer Service doesnt just mean helping when they are at the store, its running a company for the benifit of the customer, not the bottom line.

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  1. Sears Holding Sales Person

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Consultative Sales Associate in Tucson, AZ
    Former Employee - Consultative Sales Associate in Tucson, AZ

    I worked at Sears part-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Flexible scheduling, pretty leniant to salespeople. As an appliance salesperson you can make pretty good money.

    Cons

    There isn't a lot of communication between managers and associates. Also not a lot of good training. Frequently tell associates what was done wrong instead of the things that were done well, bringing down team morale.

    Advice to Management

    Focus more on positives and communicate more with team.


  2. Not a bad job, but wouldn't want to make it a career.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Consultative Sales Associate in Winston-Salem, NC
    Former Employee - Consultative Sales Associate in Winston-Salem, NC

    I worked at Sears full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    While I was there, they paid base salary plus commission, although commissions declined significantly while I was there.

    Cons

    Stretched salespeople too thin by asking them to participate in non-sales related work, such as setting up floor plans.

    Advice to Management

    Decide whether or not you want your sales people to be professionally trained on the products they sell, and if so, make sure that they are compensated accordingly.


There are newer employer reviews for Sears
There are newer employer reviews for Sears

See Most Recent

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