There are newer employer reviews for Sears
There are newer employer reviews for Sears

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Helpful (1)

Too many metrics

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Sales Associate in Carson, CA
Current Employee - Sales Associate in Carson, CA

I have been working at Sears part-time (Less than a year)

Recommends
Negative Outlook
Disapproves of CEO
Recommends
Negative Outlook
Disapproves of CEO

Pros

Pay could be worse, base rate plus commission. People working there were great and most customers were friendly.

Cons

Too many metrics. As a salesman I was graded on my sales per hour, my add on sales, the two different types of warranties, my credit card applications, my rewards program sign ups, my installation rate, my customer surveys and my online order totals. Weirdly, my sales per hour was never talked about much.

Advice to Management

Focus less on metrics and more on customer service. The only advantage we have over Walmart and Target is customer service, not prices. Focus on employing the best at customer service and sales per hour (if sales) and the company may have more business.

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  1. Very Demanding

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CAC/Cashier in Fredericksburg, VA
    Current Employee - CAC/Cashier in Fredericksburg, VA

    I have been working at Sears part-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Fun, Good People To Work With. Love the area and its customers.

    Cons

    Demanding, Ask for a lot of credit applications, very little say yes.

    Advice to Management

    Rise the amount from $700 a credit application to $1200.


  2. A lot of work but pay was fair

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Store Manager in Philadelphia, PA
    Former Employee - Assistant Store Manager in Philadelphia, PA

    I worked at Sears full-time (More than 8 years)

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    I advance pretty quickly. I worked for a total of 8 years in two stores. Started as cashier and finished as an ASM.

    Cons

    Hours weren't very flexible. Schedules were never consistant because the company would throw no reason sales on the weekends and all management had to be there. Not good when you have small children and no weekend childcare.


There are newer employer reviews for Sears
There are newer employer reviews for Sears

See Most Recent

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