There are newer employer reviews for Sears
There are newer employer reviews for Sears

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Helpful (1)

Too many metrics

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Sales Associate in Carson, CA
Current Employee - Sales Associate in Carson, CA

I have been working at Sears part-time (Less than a year)

Recommends
Negative Outlook
Disapproves of CEO
Recommends
Negative Outlook
Disapproves of CEO

Pros

Pay could be worse, base rate plus commission. People working there were great and most customers were friendly.

Cons

Too many metrics. As a salesman I was graded on my sales per hour, my add on sales, the two different types of warranties, my credit card applications, my rewards program sign ups, my installation rate, my customer surveys and my online order totals. Weirdly, my sales per hour was never talked about much.

Advice to Management

Focus less on metrics and more on customer service. The only advantage we have over Walmart and Target is customer service, not prices. Focus on employing the best at customer service and sales per hour (if sales) and the company may have more business.

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  1. Horrible experience I've ever had.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Studio Associate in Brooklyn, NY
    Current Employee - Studio Associate in Brooklyn, NY

    I have been working at Sears part-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    You get hour breaks, if it's not the holiday season. It usually goes down to half an hr to none at all.

    Cons

    Disorganized, half of the time management doesn't even know what they are doing, unprofessional. Which makes it worst on the customers, resulting in them having a bad experience

    Advice to Management

    Choose professional management and studio associates.


  2. Don't have clear direction where they want to be

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Financial Analyst in Hoffman Estates, IL
    Current Employee - Senior Financial Analyst in Hoffman Estates, IL

    I have been working at Sears full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Not good company to work for

    Cons

    Long working hrs and don't appreciate their employees


There are newer employer reviews for Sears
There are newer employer reviews for Sears

See Most Recent

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