Sears

  www.searshc.com
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3746 Employee Reviews (View Most Recent)

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Salaried staff overworked, underpaid

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

Pros

Good Values, culture, good people to work with

Cons

Work/Life balance is not taken into consideration for people with families

Recommends
Positive Outlook
Approves of CEO

Other reviews for Sears

  1. 1 person found this helpful  

    Like my job, hate my pay.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier
    Current Employee - Cashier

    Pros

    Most of the teams work well together and respect each other. The store I work for values good customer service and shows appreciation for good work done by employees.

    Cons

    If you want a cashier position beware, cashiers are expected to be hardcore salespeople. If i were a good salesperson I would have a job with much better commission than sears gives. As a cashier your job goes beyond ringing transactions. You must harass the customer by asking if they want to apply for credit 3 times, join up for loyalty program,they say no you must explain ten benefits of belonging, ask if they would like to give you their email address, if so, do they want email or e and print receipt, and finally as they are trying desperately to get away hand them a foot long receipt and multiple coupons while circling the e- address asking for feedback on their experience while telling them about the weekly gift card contest. Tired of reading this? Imagine the customer. Oh, and my son makes more working at Taco Bell beginning his first day than I do after 4 yrs or expect too as there is a freeze on pay raise.

    Advice to ManagementAdvice

    Listen to the "low level" employees. They have great insight as to customers needs and wants. Stop wasting paper on ads that lay on the counter and are tossed after a week, cash register coupons that I have rarely seen being used, etc and use that money to give employees a raise..You may have less turnaround thus the cost of training yet another new employee who may stay for a year.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Sometimes frustrating, challenging, but overall great place to learn about business and retail.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Advisor  in  Virginia Beach, VA
    Current Employee - Advisor in Virginia Beach, VA

    Pros

    Training is ongoing, but you have to take the initiative to learn. Able to build long term professional relationships with co-workers nation wide.

    Cons

    Slow advancement. Raises are far and few between if they happen at all.

    Advice to ManagementAdvice

    Take better care of the people who have made an obvious commitment to your company, pay them well as they are the ones who will drive success and profit for your company.

    Recommends
    Neutral Outlook
    No opinion of CEO
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