Sears
2.5 of 5 3,184 reviews
www.searshc.com Hoffman Estates, IL 5000+ Employees

3184 Employee Reviews (View Most Recent)

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I'm lucky to work in the department with a good manager

Footwear MCA (Current Employee)

I have been working at Sears part-time for more than a year

ProsAs an mca I get to assist customers and organize the department, two things I enjoy. Most who come to sears expect bad service and it's surprising to them when they are proved wrong. Good pay, and my co-workers are always willing to help other employees and customers, its a nice environment.

ConsSome managers do not seem qualified for their job and like to micro-manage outside of their department. Hours get cut very often (I'm lucky if I have over 20) and schedules change every week.

Advice to Senior ManagementTake a look at the way some managers do their job, they are not good examples nor are they fair to employees.

Yes, I would recommend this company to a friend

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  • Culture & Values
         
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  • Disapproves of CEO

3 people found this helpful  

poor employee moral

Anonymous Employee (Current Employee)

I have been working at Sears full-time for more than a year


Pros: commission sales can be lucrative... Cons: delivery issues, installation issues, focus in on ipad sales and not on customer… Advice to Senior Management: replace delivery team, replace installation team, shorten response time on service calls, spend some… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More

  • Disapproves of CEO

2 people found this helpful  

Awful company to work for

Consultative Sales Associate (Current Employee)

I have been working at Sears part-time


Pros: Assistant store managers are quality people. In general, employees in the store are pleasant.… Cons: Corporate management is downright awful, strict focus on metrics that are useless, such as Shop Your Way Rewards enrollment percentage, amount of transactions… Advice to Senior Management: Stop circling the wagons to protect your jobs. Listen to your floor… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More

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