There are newer employer reviews for Sears

1 person found this helpful  

Not Horrible, but Not Great Either

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Associate
Current Employee - Associate

I have been working at Sears part-time for less than a year

Pros

employee discount - 20%, 10%
different types of jobs - cashier, MCA, back room, signage, Leads, managers, appliances, mattresses, etc

Cons

hours (only part time, very hard to get full time)
hours - and shifts change every week
schedule - you find out Saturday what your next weeks hours will be (you find out Saturday if you work Sunday. very hard to make any plans)
No raise, minimum wage, hard to move up, hard to make any plans, hard to get full time position unless you are a Lead or manager.
Some positions are commission
Lots of disorganization.
A point system that if you get to 5 you're terminated.

Advice to ManagementAdvice

Give better notice for scheduling, get rid of awful point system, better management
Horrible customer service! It takes so long to check out and people leave or complain all the time! Too many questions to ask and signs are always wrong.

Doesn't Recommend
Negative Outlook
No opinion of CEO

3911 Other Employee Reviews for Sears (View Most Recent)

Sort: Rating Date
  1. 1 person found this helpful  

    Solid Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Project Consultant  in  Melville, NY
    Current Employee - Sales Project Consultant in Melville, NY

    I have been working at Sears full-time for less than a year

    Pros

    Great management. Good commission rates. Leads provided. No cold calling.

    Cons

    Long hours. Weekends necessary. No company car provided. Small gas allowance. No smartphone provided.

    Recommends
    Positive Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Horrible management. Company barely afloat and it shows

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Loss Prevention  in  Chicago, IL
    Current Employee - Loss Prevention in Chicago, IL

    I have been working at Sears full-time for more than 5 years

    Pros

    People you may meet while working

    Cons

    -management is very poorly trained. This is very apparent with the amount of turnover.
    -It's obvious the company has a reactive rather than proactive approach.
    -Development is barely there
    -Focus is always on numbers. Management pushed for number which leads to rampant associate dishonesty.
    -Corporate management is very much out of touch with what actually goes on in stores
    -Company as a whole is very concerned with using "new technology" and in many cases this technology is released and is very flawed leading to huge customer service issues
    -turnover in retail is a given but I've seen so many amazing associates come and go due to Sears not giving any sort of raises
    -Merchandise is horribly outdated

    Advice to ManagementAdvice

    Train your people better

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
There are newer employer reviews for Sears

Worked for Sears? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.