Sears

  www.searshc.com
  www.searshc.com
There are newer employer reviews for Sears

1 person found this helpful  

Not Horrible, but Not Great Either

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Associate
Current Employee - Associate

I have been working at Sears part-time (less than an year)

Pros

employee discount - 20%, 10%
different types of jobs - cashier, MCA, back room, signage, Leads, managers, appliances, mattresses, etc

Cons

hours (only part time, very hard to get full time)
hours - and shifts change every week
schedule - you find out Saturday what your next weeks hours will be (you find out Saturday if you work Sunday. very hard to make any plans)
No raise, minimum wage, hard to move up, hard to make any plans, hard to get full time position unless you are a Lead or manager.
Some positions are commission
Lots of disorganization.
A point system that if you get to 5 you're terminated.

Advice to ManagementAdvice

Give better notice for scheduling, get rid of awful point system, better management
Horrible customer service! It takes so long to check out and people leave or complain all the time! Too many questions to ask and signs are always wrong.

Doesn't Recommend
Negative Outlook
No opinion of CEO

4297 Other Employee Reviews for Sears (View Most Recent)

Sort: Rating Date
  1. 1 person found this helpful  

    GlWGGloomGloomy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Philadelphia, PA
    Former Employee - Anonymous Employee in Philadelphia, PA

    I worked at Sears part-time (more than 3 years)

    Pros

    Majority of customers were very nice. Most of time can get hours suited to part-time employee needs.

    Cons

    There are not enough people on the floor to help customers. Customers get frustrated because of lack of help available. Technology for employees getting better but doesn't match with products available. Online shopping from within store very frustrating - products weren't available and customers were disappointed.

    Advice to ManagementAdvice

    Recognize good employees with real incentives.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. 2 people found this helpful  

    Double standards - non-existent management, and incredibly high turnover from the district level on down

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Tallahassee, FL
    Former Employee - Anonymous Employee in Tallahassee, FL

    I worked at Sears full-time (more than an year)

    Pros

    honestly, none, at least at the location near me

    Cons

    non-communication, non-management, (literally would hide from customer issues in office), double standards, selective enforcement, not a business, the atmosphere was more like a kindergarten

    Advice to ManagementAdvice

    Retire, change jobs, or take some "Basic 101" Communication classes, as well, as sales, customer service 101. As far as"management", unfortunately, it's known, not thought, to be a "lost" cause.

    Recommends
    Negative Outlook
    No opinion of CEO
There are newer employer reviews for Sears

Work at Sears? Share Your Experiences

Sears

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.