There are newer employer reviews for Sears
There are newer employer reviews for Sears

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Helpful (1)

Not Horrible, but Not Great Either

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Associate
Current Employee - Associate

I have been working at Sears part-time (Less than a year)

Doesn't Recommend
Negative Outlook
No opinion of CEO
Doesn't Recommend
Negative Outlook
No opinion of CEO

Pros

employee discount - 20%, 10%
different types of jobs - cashier, MCA, back room, signage, Leads, managers, appliances, mattresses, etc

Cons

hours (only part time, very hard to get full time)
hours - and shifts change every week
schedule - you find out Saturday what your next weeks hours will be (you find out Saturday if you work Sunday. very hard to make any plans)
No raise, minimum wage, hard to move up, hard to make any plans, hard to get full time position unless you are a Lead or manager.
Some positions are commission
Lots of disorganization.
A point system that if you get to 5 you're terminated.

Advice to Management

Give better notice for scheduling, get rid of awful point system, better management
Horrible customer service! It takes so long to check out and people leave or complain all the time! Too many questions to ask and signs are always wrong.

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  1. Helpful (2)

    Paralysis through analysis. Which conference call is this hour for which manager?

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Manager
    Former Employee - General Manager

    I worked at Sears full-time

    Recommends
    Neutral Outlook
    Disapproves of CEO
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    Nice people, laid back, almost over-staffed with managers. Sit in the office constantly playing with Ipad listening to conference calls & reading Sear's version of Facebook. No one's in any hurry that's for sure!

    Cons

    Conference call everyday for underperformers over the SAME multiple areas, so all the managers spend all of their time in the office instead of on the floor & coaching their team.

    Advice to Management

    Get the assistants & dept mgrs out of the offices & on the floor. Cut conf calls back to 1 to 2 per week MAX per STORE. No matter what.


  2. Helpful (1)

    High Expectations. Can be personally rewarding. You are as strong as your network.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sears full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Supportive team at store manager level. Supportive DSM.

    Cons

    Work/Life balance can be a challenge. Phone ringing off the hook or text messages when not at work. Dealing with customer issues at work can take away from other responsibilities of position.

    Advice to Management

    Continue to look for ways to improve. On a great path. Improve delivery and testing facilities.


There are newer employer reviews for Sears
There are newer employer reviews for Sears

See Most Recent

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