There are newer employer reviews for Sears

1 person found this helpful  

GlWGGloomGloomy

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Anonymous Employee  in  Philadelphia, PA
Former Employee - Anonymous Employee in Philadelphia, PA

I worked at Sears part-time for more than 3 years

Pros

Majority of customers were very nice. Most of time can get hours suited to part-time employee needs.

Cons

There are not enough people on the floor to help customers. Customers get frustrated because of lack of help available. Technology for employees getting better but doesn't match with products available. Online shopping from within store very frustrating - products weren't available and customers were disappointed.

Advice to ManagementAdvice

Recognize good employees with real incentives.

Doesn't Recommend
Negative Outlook
No opinion of CEO

3871 Other Employee Reviews for Sears (View Most Recent)

Sort: Rating Date
  1. 1 person found this helpful  

    Some good some bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager  in  San Diego, CA
    Former Employee - Manager in San Diego, CA

    I worked at Sears full-time for more than 5 years

    Pros

    Processes are pretty easy to maintain

    Cons

    Not enough hours given to complet all tasks. To many metrics to focus on

    Advice to ManagementAdvice

    Culture needs work on store for certain stores.

    Recommends
    Negative Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    Not Horrible, but Not Great Either

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate
    Current Employee - Associate

    I have been working at Sears part-time for less than a year

    Pros

    employee discount - 20%, 10%
    different types of jobs - cashier, MCA, back room, signage, Leads, managers, appliances, mattresses, etc

    Cons

    hours (only part time, very hard to get full time)
    hours - and shifts change every week
    schedule - you find out Saturday what your next weeks hours will be (you find out Saturday if you work Sunday. very hard to make any plans)
    No raise, minimum wage, hard to move up, hard to make any plans, hard to get full time position unless you are a Lead or manager.
    Some positions are commission
    Lots of disorganization.
    A point system that if you get to 5 you're terminated.

    Advice to ManagementAdvice

    Give better notice for scheduling, get rid of awful point system, better management
    Horrible customer service! It takes so long to check out and people leave or complain all the time! Too many questions to ask and signs are always wrong.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
There are newer employer reviews for Sears

Worked for Sears? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.