There are newer employer reviews for Sears
There are newer employer reviews for Sears

See Most Recent

Helpful (1)

bad

Current Employee - Sales Associate in Atlanta, GA
Current Employee - Sales Associate in Atlanta, GA

I have been working at Sears part-time (More than a year)

Pros

none none none bad bad

Cons

all everythinbg, terrible pay pay

Advice to Management

terrible

reviews filtered by
  • Any Location
  • Any Job Title
  1. Helpful (1)

    Sears needs to stop trying to create robots out of their employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at Sears full-time (More than 8 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Store level staff hard working and dedicated. Associates strive to please customers & create a friendly work environment. Store & regional management understands their own business needs very well.

    Cons

    HIghly structured metric demands by corporate heads.Demands good customer service but do not support associates to follow through.Invests in high-cost frivolous technology just to say "look what we have",but doesn't work! The stores look outdated & basic needs are ignored (worn carpets,old fixtures,poor lighting, outdated fashion).Endless changes in corporate heads insists to micro-manage. No one is allowed to "think" or make store-level decisions without the risk of career-suicide. Associates have not seen raises for years, & benefits cut. Lot of hype to change the culture of Sears, but corporate heads are not interested in hearing the struggles of their associates who are trying to do their jobs. Very top-heavy in upper management. Fewer stores open or doing well, but more executive positions keeps being created.

    Advice to Management

    They would be really surprised at how dedicated their associates are, if they would just listen. Need to get back to basics: allow your associates to do their job without their hands tied & Provide good customer service without costly gimmicks. Spend less on ever-expanding corporate over-head!

  2. Helpful (1)

    Worst Retail experience ever.

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Management
    Current Employee - Store Management

    I have been working at Sears full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Initial wage compensation is equal to competitors for Store Exempt Management

    Cons

    Micromanagement, Demotivating, Defensive, does not acknowledge or own concerns, shifts blame and creates excuses.

    Advice to Management

    Own and embrace feedback, its everywhere; Youtube, Yelp, Glassdoor. Social Media is identifying your weaknesses all you need to do is react appropriately.

There are newer employer reviews for Sears
There are newer employer reviews for Sears

See Most Recent

Work at Sears? Share Your Experiences

Sears

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.