Sears

  www.searshc.com
  www.searshc.com
There are newer employer reviews for Sears

 

does not offer advancement with out relocation and pay increses are non existant even with good reviews

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Lead
Current Employee - Lead

I have been working at Sears full-time (more than 10 years)

Pros

hours off before kids get home

Cons

lack of comparable pay to other companys

Advice to ManagementAdvice

pay the people that get the job done a living wage and give consistant raises to encourage employees to stay it costs more to train the retain

Doesn't Recommend
Neutral Outlook
Disapproves of CEO

4265 Other Employee Reviews for Sears (View Most Recent)

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  1.  

    Loss Prevention is a great job here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Loss Prevention Agent in Wayne, NJ
    Former Employee - Loss Prevention Agent in Wayne, NJ

    I worked at Sears part-time (less than an year)

    Pros

    Good, updated equipment to work with. Management was friendly and I felt like they trained me well.

    Cons

    Sears is a terrible place to shop, so working there feels weird. Experience at other retail locations made me uncomfortable witnessing the horrible customer experience Sears provides in store.

    Advice to ManagementAdvice

    Fix customer service in these stores

    Recommends
    Neutral Outlook
    Disapproves of CEO
  2.  

    Customer Service v. Retail Sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Medford, OR
    Former Employee - Sales Associate in Medford, OR

    I worked at Sears part-time (less than an year)

    Pros

    Healthy/safe work environment. Co-workers are friendly and co-operative. Management is generally reasonable in its expectations. The location is nearby and easily accessible. Customers generally know what they want when they come in to visit.

    Cons

    Constant push for up-sales/cross-sales. If the customer knows what they want when they come in for a purchase, I felt it unnecessary to "push" other items. In addition, the use of the iPads to ring-up transactions, generally took longer than using the register, adding to customer frustration in the time required. A customer wants to make a simple cash transaction but can't because of the requirement to obtain a phone number and other personal info to develop a file causes a lot of customer dissatifaction.

    Advice to ManagementAdvice

    Before you impose the use of "new" technology on the workforce, make sure it works and is, in fact, an enhancement and not a hindrance. The iPads are a good idea but rushed into service. Also, go to a set work schedule. A floating schedule makes it most difficult to plan personal needs.

    Recommends
    Neutral Outlook
    Approves of CEO
There are newer employer reviews for Sears

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