There are newer employer reviews for Sears

1 person found this helpful  

Moving target with no consistency.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Assistant Manager
Current Employee - Assistant Manager

I have been working at Sears full-time (more than an year)

Pros

Decent pay at management level. Workload is acceptable.

Cons

They move the target so your bonus is never obtainable. Sales goals are set so high and not close to realistic in today's economy. Seeking a 12% increase in sales in established store with less inventory and higher pricing is silly. Increase the pay of your sales associates. 4.50 an hour plus commission will get you nothing but bad return on investment.

Advice to ManagementAdvice

Set realistic expectations. Quit deviating from your plan. You manage by crisis and metric topic of the week. The potential is great if you would set short and long term goals.

Doesn't Recommend
Neutral Outlook
Disapproves of CEO

4001 Other Employee Reviews for Sears (View Most Recent)

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  1.  

    Good place to work ONLY if they like you, so when you threaten to leave they increase your pay.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Pleasanton, CA
    Former Employee - Anonymous Employee in Pleasanton, CA

    I worked at Sears full-time (more than 3 years)

    Pros

    Your workday isn't micro-managed. Good dental insurance.

    Cons

    Medical insurance is unobtainable. It would take 1/3 of my paycheck every week.
    Everyday store communication is nonexisitant. Its hit and miss to catch essential info necessary to perform your job.
    Understaffed and underpaid employees can barely touch the surface of tasks and issues necessary to attract a larger clientele.

    Advice to ManagementAdvice

    I see it everyday - the effort put in to thorougly complete your job isn't happening. Team work rarely occurs. Why? Whynot? Effort requires caring, and caring requires incentive.

    Doesn't Recommend
    Negative Outlook
  2. 1 person found this helpful  

    Be prepared to sell add ons

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Cape Girardeau, MO
    Former Employee - Sales Associate in Cape Girardeau, MO

    I worked at Sears part-time (less than an year)

    Pros

    Good compensation if you are able to reach all sales goals
    Way to get a foot in the door with sales
    Flexible as a part time college job

    Cons

    Have manageable sales goals, but they all seem pointless. As a sales associate you must sell products, protection agreements, attachments, sign up credit cards, and rewards memberships. Doesn't seem too difficult until you realize how annoying it is to ask every customer all these questions. It's also frustrating to finally make a sale and not having the product in the store which happens more often than not.

    The company as a whole doesn't seem like they know where they want to go and are focusing on customer service through emails and add on things that a customer doesn't need rather than providing better service, having products on hand, providing free delivery, modernizing stores, etc.

    Advice to ManagementAdvice

    Focus on things customers need rather than a rewards membership that provides little rewards.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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