There are newer employer reviews for Secure-24
There are newer employer reviews for Secure-24

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Helpful (5)

Can't overcome its growing pains.

  • Comp & Benefits
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee

I worked at Secure-24

Doesn't Recommend
Disapproves of CEO
Doesn't Recommend
Disapproves of CEO

Pros

If you're just starting out, it's a good place to get some experience. Interesting co-workers on the operations side.

Cons

Secure-24 is a company that is unable or unwilling to execute to create a better environment. The flexibility they talk about is countered by long working hours to fix the constant issues that arise. A serious disconnect exists between sales and operations. Sales has no accountability to deliver good deals and simply goes for the money while leaving operations to work like crazy to deliver on the promises the sales team has made.

While some new hires are trying to turn things around, the majority of senior management are still former engineers that have limited experience outside of Secure-24 which has led to an inability to change. Employees that come to the table with new ideas are typically ignored or pushed out of the company. Anyone considering employment here should do their research and take a look at the droves of employees that have recently left. Get *all* compensation promises in writing.

Advice to Management

Take accountability and reign in your sales team. Offer compensation plans in line with the market.

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  1. Cool work place with great opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IOC Analyst in Southfield, MI
    Current Employee - IOC Analyst in Southfield, MI

    I have been working at Secure-24 full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Free Benefits
    A lot of opportunities in other technical and non-technical fields
    Bonuses for technical certifications
    Paid training and Certification reimbursement
    Work Hard, Play Hard
    Open Door policy with management
    Company Outings

    Cons

    work-life balance is tough with varying hours
    company is going through changes at the moment and that is holding up some employee advancements
    pay rate is below normal compared to other companies

  2. They will open doors to higher paying jobs!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Client Services Manager
    Former Employee - Client Services Manager

    I worked at Secure-24 full-time

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great team atmosphere. Awesome work life balance. Can't beat the benefits! Company pay 100% of premium, you just pay Co pays with PRO doctors!

    Cons

    Pay is Too low for them wanting you available 24 hours a day....365 days a year.
    Too many VP's.

    Advice to Management

    You already know where things need to change. Implement it!

There are newer employer reviews for Secure-24
There are newer employer reviews for Secure-24

See Most Recent

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